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zachk's avatar
zachk
New Contributor
18 days ago

SCIM Bridge - 404 errors / ConfirmationWatcher disabled

Hi,

We recently set up a SCIM bridge in digital ocean according to these instructions

https://support.1password.com/cs/scim-deploy-digitalocean-ap/

Everything appears to work fine but our ping monitor shows the app going down every 20-60 minutes then coming back up.

Tried restarting the apps, the issue still occurs and eventually the `ConfirmationWatcher` shows as disabled in the status section of the web ui.

We also see the following log over and over in the `scim-bridge` app

Nov 07 16:58:29  4:58PM ERR user confirmation watcher failed to get account info error="Server: (403) (Forbidden (Provisioning Disabled)), You can't perform this action because Provisioning is off. Turn Provisioning on, and try again." application=op-scim build=209131 component=ConfirmationWatcher hostname=op-scim-bridge-57cd947c8f-mvc55 instance_id=b2dvyvj2 version=2.9.13

However, we do have an integration set up and it appears to be working. Any thoughts on how I can troubleshoot this? Memory and cpu usage on the services is fairly low, staying under 10% most of the time for the scim bridge and redis service.

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