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Forum Discussion
GDouglas
1 day agoNew Member
Quick Access Touch ID Mini-Blockade on MacBook Used In Desktop Mode
I have a paid 1Password subscription on another computer other than this forum account.
I have a feature request to fix a 1Password user-experience inconsistency:
1. The Good Part first:
First, let me introduce how I use 1password. Sometimes I enter the master password, but I also have let it use my biometric (Touch ID). Compare the bottom-right corner of these two screenshots:
When using with MacBook open, Touch ID logo button shows:
When using with MacBook closed (External Monitor), Touch ID logo button disappears:
If I open/close MacBook, the bottom-right-corner button changes correctly when I open/close/open/close MacBook. Good, you did it properly in use case #1.
This is great, because I can often open MacBook, do the TouchID thing, and close MacBook. I can even initiate by external keyboard (<TAB><TAB><ENTER> to select the TouchID dialog-button, before reaching my thumb over). This is without needing to use a mouse or touchscreen, if it's inconvenient to fully reach over to view my MacBook set aside during external KVM use.
I can even use Touch ID without peeking at the MacBook (open lid only by 1-2" only to use Touch ID, tab, tab, enter on my external keyboard, then slip thumb briefly onto the touch ID). So this even works even if I can't currently see the MacBook screen because MacBook is oddly to the side and only slightly opened briefly only for TouchID use. (Due to desktop config with external display/accessories)
So I am satisfied with this mode of operation -- It is convenient to Touch ID briefly even with my MacBook mostly closed.
The problem arises with Quick Access (use case #2 below):
2. Problem #2: Quick Access Becomes Slow / Browser Autofill Inconvenient
If I try to use either (A) Quick Access hotkey while in an external monitor use... or (B) try to use Browser Autofill. suddenly it's less convenient. This dialog appears:
Since I'd rather not enter a long password every single time, I open the MacBook slightly, but it doesn't let me use Touch ID if the window is open before I re-open my MacBook (external monitor mode).
Does not let me use Touch ID, even though Touch ID is enabled
I have to manually re-close the 1Password dialog, then re-open it again in order to use Touch ID!
How to reproduce:
- Use a closed Macbook in desktop mode (Connect to external monitor, keyboard, mouse. )
- Use MacBook normally, while using external monitor/keyboard/mouse
- Now activate 1Password either via either Quick Access or Browser Autofill (same problem)
- It prompts you for 1password password
- Open your MacBook lid, intending to access the Touch ID
- Try to use Touch ID
- Try to get the dialog to let me use Touch ID
- It won't work
You have to close the 1Password Quick Access dialog, and reopen it, to force it to let me use Touch ID.
It's not necessary with the non-Quick-Access window (as seen in Item #1 near top), but necessary with the misnomer of a Quick Access window? And slows down Browser Autofill too.
It unexpectedly turns the normal "Open 1Password" faster than "Open Quick Access" or "Autofill", because of this inconsistency during this use. Unlike the main 1Password login (which correctly detects laptop lid open/close properly), the other dialog (Quick Access / Browser Autofill) doesn't detect MacBook lid close/open events.
Attention: 1Password Developer Team
May someone at 1Password fix this "MacBook being used in desktop mode" usability inconsistency (#1 vs #2)? Bringing #2 into parity with #1, fixing the "Quick" in "Quick Access", and making browser autofill more convenient again.
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