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Forum Discussion
debasissadhukhan
3 months agoNew Contributor
The employer-provided account got deactivated
Hello, I have access to 1Password through my employer. I left the job, and my 1Password account got deactivated. I have created a personal 1Password account, but I am unable to import my passwords f...
1P_Dave
Moderator
3 months agoHello debasissadhukhan! 👋
Thank you for reaching out. Were you using your employee 1Password account to store your items? Or were you using a personal account that was linked to the employee account: Get a free 1Password Families membership when you use 1Password Business
If you were using your employee 1Password account then that's meant to be used to only store your work-related logins since it's an account controlled by your employer. To regain access to that account you would need to reach out to your previous employer. Once you're regained access, you can add both accounts to the same 1Password app and move your items over to your new personal account.
If you were using a personal account, linked to the employee account, then let me know and I can help further.
-Dave