Forum Discussion

kriggity's avatar
kriggity
New Contributor
2 years ago

“The 1Password browser extension needed to restart” browser focus

Is it possible to disable this message tab taking the focus of my browser? This is generally disruptive and annoying but also a problem when I'm presenting to a client via a screen share app. ...
browser extension
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
2 years ago

Hello, kriggity. Thank you for reaching out. I'm sorry to hear about the disruption.

Based on what you shared, it sounds like 1Password in the browser is restarting due to the browser's local database rebuilding. -> https://support.1password.com/browser-extension-restarted/.

I'd like to take a closer look at the issue you’re experiencing and request that you send me some information to mailto:support+forum@1Password.com.

With your email please include:

  • A link to this thread: https://1password.community/discussion/144881
  • Your forum username: kriggity
  • A console log when the issue occurs: https://support.1password.com/cs/extension-console-log/

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

We look forward to assisting you further.

-Evon