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Former Member's avatar
Former Member
4 years ago

.exe for app downloader not launching. Winows , 64-bit. file 1-PasswordSetup-latest

If no other complainer, this could be a local problem. My system is old AMD-6 with 4GB RAM 1Password Version: Not Provided Extension Version: Not Provided OS Version: Not Provided Referr...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
4 years ago

Hello @sssmarsh, thanks for getting back to us.

Based on those details, you should be able to install either 1Password 7 for Windows (7.9.830 is the latest) or 1Password 8 for Windows (8.7.2-2).

Can you please try following the direct link to the 1Password 7 installer and if you are continuing to have problems launching the .exe you may be running in to troubles with .NET and can follow the below to see if this helps:
1. Make sure that you have all available Windows updates installed.
1. Download the .NET Framework Repair Tool, launch it so it can check for and find/fix any issues. Then reboot and try to install 1Password 7 again: https://www.microsoft.com/en-ca/download/details.aspx?id=30135

Let us know how this goes.