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Mancubus
4 years agoNew Contributor
1P 8.4.1 doesn't unlock with Windows Hello
Windows Hello is set up to use face unlock on my laptop, HP Elitebook 850 G6 with Windows 10 21H1, and though Windows itself unlocks successfully, 1Password says 'That didn't work. Check your passwor...
Jack_P_1P
1Password Team
4 years agoHi rzzz:
Currently, we're not storing any material that could be used to unlock 1Password with Windows Hello after the app is closed. To clarify, you should be able to unlock 1Password for Windows with Windows Hello after all of your accounts have been unlocked at least once using your account password, and this will work for as long as the app is running. Once the app has been fully closed, either by manually closing it, signing out of your Windows account, or restarting your device, unlocking 1Password will require your account password again. Is this not the experience you're having?
Jack