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Stu707's avatar
Stu707
New Contributor
4 years ago

1P 8.9.4 opens but does not fill

1P 8 will open a requested web site but does not fill in requested user name or password. I enter user name, then copy and paste password. 1Password Version: 8.9.4 Extension Version: 2,3...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 years ago

Hello Stu707! 👋

I'm sorry to hear that you're having trouble filling your login credentials into websites. As a start, can you make sure that you have 1Password in the browser installed:

Then please try the following steps:

  1. Close all open web browsers.
  2. Right-click on the 1Password icon at the top of your Mac's screen and then click Quit. Wait until the icon disappears.
  3. Double-click on 1Password from your Mac's Application folder.
  4. Open your web browser.

Then try to open and fill again. If that still doesn't work then can you tell me if you see any login suggestions underneath the username/password fields on the website?

-Dave