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Former Member's avatar
Former Member
3 years ago

1P 8 Mac app error: offline & won't reconnect to cloud sync

My 1P account is paid and up to date. On updated mac app 1P v8.9.11. In the upper right I have the orange cloud with a line through it. When I click on it, I get a white text box on the bottom tha...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello @joshua01! 👋

I'm sorry that 1Password 8 is having trouble connecting to the internet on your Mac. Are you using a VPN or proxy of any sort or any sort of security software like an antivirus or firewall such as Little Snitch?

If this is a work Mac then is it possible that your company is using a proxy or some sort of security appliance that might be interfering with 1Password?

-Dave