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Forum Discussion
cr3474
2 years agoNew Contributor
1P ALWAYS wants me to enter master password to enable Windows Hello
Did this ever get resolved? https://1password.community/discussion/145616/windows-hello-authentication-never-works-always-requires-me-the-password
I'm having the same issue. On both my laptop & ...
GaryE55
11 months agoNew Contributor
I've found a few posts regarding this issue, but I think this is the latest. I am also having the same issue: Windows Hello is working very well across the system (Windows 11, Surface Laptop 5), but after 1Password locks (automatically or manually) it always asks for the password and never the Windows Hello PIN both from the app and the extension.
It used to work correctly but went into this state a few weeks ago. I have 1Password on two other computers and the Windows Hello connection works just fine on both.
I'll follow the steps given elsewhere to send in a diagnostics report.