Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
ingcarl
8 months agoNew Contributor
1P crashes on Samsung Galaxy S20 FE 5G
1P does not open after login. Looks like a loop or something because android mark it as high consuming of resources. (CPU?)
I'm running latest version available at Play Store.
/Ingemar
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided
- 1P_Tommy
Moderator
I'm thinking 1Password 8 as you mentioned latest version. Please consider filling in the device details below your post as that helps us a lot here in the community. I'd recommend emailing the technical team and see if they have any ideas. My inclination would be to reinstall but I'd rather try to preserve the logs if they would be beneficial to the team.
Please email us using
support+forum@1password.com
. Be sure to use the email address tied to the account in question.Include the following:
Your user name here in the forum.
ingcarl
A link to this topic.https://1password.community/discussion/146583/1p-crashes-on-samsung-galaxy-s20-fe-5g#latest
This will help us connect the dots as they say.
- ingcarlNew Contributor
I'll go for the reinstall first.
Thanks for the tip. - ingcarlNew Contributor
Reinstall did the trick.
Thank you. - 1P_Evon
1Password Team
On behalf of Tommy, you're very welcome!
Let us know if there's anything else we can help you with.
-Evon