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android
1047 TopicsAndroid App keeps failing biometric login
Hello!, I am experiencing an issue where my android app keeps failing to login with biometrics and when I login with master password it will also keep MFAing me. I enter it time and time again, but once I close the app or lock it, re-opening causes the same issue.| I will also note it is also refusing any of my MFA keys, only takes MFA via OTP. I am able to use my biometrics on 3 different applications, MFA keys via firefox. Issue: Biometric logins keep failing, and app keeps asking for MFA every time I enter master password. Error: "That didn't work. Please try again." Note: app does not allow attempting again, only allows master password. Troubleshooting: - Cleared all local storage and logged in again. Nofix. - Cleared all local storage, removed app, downloaded fresh, and logged back in. Nofix - Phone reboot. Nofix - In Settings>Security set: Confirm account: Every 30 days Lock mobile app on exit: Never Lock mobile app when device locks: Disabled - Locked device, entered master password, locked again, prompted for biometrics. Fails/nofix. - Set to password only (no biometrics). Works, no MFA prompt - Set to device unlock. Also fails? - Obtaining and sending diagnostics logs App info: App version 8.10.64 81064007 on Production Channel Device info: Motorola Razr 2024 Android 14 U3UCS34.63-88-12-3Solved20Views0likes1CommentCannot access 1password server from French phone operator network anymore
Hi, since this morning, we cannot access our 1passord server when connected using a French phone operator network: The app shows an offline status The website lexifi.1password.eu returns a message that said the connection as been reset by peers As soon as, the connection is established through the Wi-Fi network, all is normal. We have tests with the following main operators, orange and SFR. It looks like some firewall rule are filtering addresses from those operators. Regards, DenisSolved87Views0likes6CommentsExpiry date
I had suggested to have an option for expiry date so the app can alert to change the password. This has been implemented and I'm happy. Well the thing is it gives options to alert before a date. If the date of expiry or time to change is known then it's fine like in case of driving license or passport etc. For login passwords it's after a month or 2 or after 90 days or 180 days. So it would be great to have this option updated.Solved127Views0likes6CommentsBiometrical unlock not working
Hi there. I have set up biometrical unlock, but at every login, it keeps saying that I can set up a biometrical unlock. I am asked for the password and then I end up always on the same page, where biometrical unlock is already enabled. I tried to disable it and enabling again... no success. It keeps on asking me for the password π83Views1like6CommentsPossible to see who created an item in shared vault?
I have a duplicate login that just has a password and no email (no identifying information) in a shared Vault on my family plan. Is there a way to see who created it? The Paddy bot says that this information should be in the item history, but the item history only shows me the edit time not who created/edited the item.21Views0likes0CommentsDrag&drop between apps doesn't work anymore
After one of the latest updates, drag&drop between apps in split-screen mode no longer works (on Android 13). Also on my old backup phone, with Android 10, it stopped working. Can you restore it in the next release? Thanks 1Password Version: 8.10.46 Extension Version: Not Provided OS Version: Android 13 Browser: Not Provided151Views1like6CommentsPASSKEY - not working for GMAIL on Smartphone but on Desktop
So today I decided I would start using Passkeys on different accounts. Since this is a new experience for me I decided I would to first try accounts that are NOT important to me. LinkedIn and Twitter worked fine. I then went on to try a backup GMAIL address (not my main!) and this one I ran in trouble with. 1. I am using the newest versions of 1Password on my M1 iMac and also on my Samsung Galaxy S24 Plus Smartphone 2. I went to mail.google.com and logged in my gmail account which had 2-factor-authentication enabled. I then started the passkeys onboarding. A passkey was succesfully saved via the browser extension in Microsoft Edge. 3. When I check the GMAIL Account in 1P on my mobile and on the Desktop they both show the passkeys symbol. I also made sure that the Domains/Websites are https://google.com and also mail.google.com 4. I then went ahead and fired up Samsung Email on my Samsung Galaxy S24 Plus Smartphone to add this GMAIL Account. I entered my mail address and the app told me that I need to verify that GMAIL account. 5. It took me to the Google Page and entered my mail address again - this time it scanned for a passkey and said that it did NOT find a matching passkey. It offered that I could scan a QR-Code on another tablet (which I do not have). I can login on the Desktop without issues using passkey on this Backup Account! So the issue is - I cannot add this GMAIL Account to the Samsung Mail Client because it will not find the saved/stored passkey in 1Password. I then decided to simply add this Google Account to the Smartphone itself - same problem - I get up to the step where it scans for the passkeys and then fails to find a matching one. I am just glad I did NOT use this for my main Google Account - because that would be an absolute horror and until I can get it to work with my backup Google Account I will obviously NOT switch to passkey.151Views0likes3CommentsNew: Add a location to any 1Password item and access what you need, exactly where you need it
π Hey everyone, Whether you need to pull up local Wi-Fi credentials, medical records at your doctor's, or door codes at your workplace, the information you need is often tied to a physical location β and 1Password is making it easier to access it. This feature, designed to give you easy access to your items wherever and whenever you need them, began as a Hackathon project. The positive response from attendees signalled this was the perfect experiment for 1Password labs, a space in the 1Password apps that lets customers test new and experimental features. Your feedback here in our community forums has been fantastic. It's helped us understand what's working for you and refine the feature to make today's release even better. Thank you for being part of the journey! Now, you can now add specific locations to items stored in your vaults, and theyβll appear in the home tab of the 1Password mobile app when youβre near those locations. Read our blog to find out all the details! I'd love to hear your thoughts β try out the new feature and let me know your feedback in the comments below π - Danny, Senior PM @ 1Password327Views2likes11Comments1Password issue when logging in
For some time now an annoying message has been displayed by 1Password on several of the sites we try to sign in to"? Here's an example of the screen message (1Password won't allow screenshots because of the security settings). The display says: Fill Anyway? 1Password can't verify the app or website should have access to your Murphy USA --> ACCT LOGIN login. (The "Murphy USA --> ACCT LOGIN" is our name for the login) Yours will be whatever you named it when you created the login. The screen then provides the choice of cancel or allow once. Why does this keep appearing and is there a way to make it stop?22Views0likes1CommentBarcode Field
Hi 1Passwordians I'd like to rally support to coerce 1Password to implement a barcode field that can be used for displaying loyalty cards. When an entry including a barcode is opened, the screen should brighten (on iPhone / Android). I've been a long time Stocard user and don't like their merge with Klarna. I'd like to use 1Password for this as I and all my clients who use 1Password are finding that it is fast becoming a great platform to store small bits of information where security is necessary and trust has been built. 1Password: Please implement barcodes!48Views1like1Comment