Forum Discussion

iphoneuser's avatar
iphoneuser
Occasional Contributor
2 years ago

1P extension in Firefox not opening

I followed the instructions for installing the 1P extension into Firefox and adding it to the toolbar. However, clicking on the toolbar button brings up a dialog to "open 1P". Clicking on that does n...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey iphoneuser,

I'm sorry for the trouble you are having with 1Password in your browser, it sounds like it may be having a hard time communicating with your 1Password app.

Before we go any further I would suggest updating to 1Password 8 so you can enjoy all of our new features and fixes and it may well also help to get things back on track.

Let us know how you get on and we can continue to troubleshoot if needed.