Forum Discussion

Former Member

3 years ago

Error: "You've used a newer version of 1Password on this device." (See Approved Answer)

https://1password.community/discussion/comment/683383/#Comment_683383 . Hi Just started my Mac up this morning and I got the following message, I have tried uninstalling and rein...

macos

iphoneuser

Occasional Contributor

3 years ago

Thanks. I am stuck on 1P version 7 with no plans to upgrade. 1Pv7 works fine with Safari.

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extension in Firefox not opening","id":"message:117979","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:117979","revisionNum":1,"repliesCount":6,"author":{"__ref":"User:user:14870"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:117979"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:117979"},"body@stripHtml({\"truncateLength\":200})":" I followed the instructions for installing the 1P extension into Firefox and adding it to the toolbar. However, clicking on the toolbar button brings up a dialog to \"open 1P\". Clicking on that does n...","body@stringLength":"837","rawBody":"

I followed the instructions for installing the 1P extension into Firefox and adding it to the toolbar. However, clicking on the toolbar button brings up a dialog to \"open 1P\". Clicking on that does nothing. The behavior does not change if 1P is unlocked separately. The lock icon still shows in the toolbar. Clicking in login fields in Firefox does not invoke any 1P menus. I have quit/relaunched Firefox and 1P several times and rebooted the Mac once.
\nPerhaps I am missing something?

\n\n

1Password Version: 7.9.5
\nExtension Version: 2.9
\nOS Version: 10.14
\nBrowser:_ Firefox
\nReferrer: forum-search:Firefox extension not working

\n","kudosSumWeight":0,"postTime":"2023-04-12T13:32:15.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:117979_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":155},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

\n\n

1Password Version: 7.9.5
\nExtension Version: 2.9
\nOS Version: 10.14
\nBrowser:_ Firefox
\nReferrer: forum-search:Firefox extension not working

"},"Conversation:conversation:117979":{"__typename":"Conversation","id":"conversation:117979","solved":false,"topic":{"__ref":"ForumTopicMessage:message:117979"},"lastPostingActivityTime":"2023-04-18T05:11:33.000-07:00","lastPostTime":"2023-04-18T05:11:33.000-07:00","unreadReplyCount":6,"isSubscribed":false},"ModerationData:moderation_data:117979":{"__typename":"ModerationData","id":"moderation_data:117979","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:117979_1":{"__typename":"Revision","id":"revision:117979_1","lastEditTime":"2023-04-12T13:32:15.000-07:00"},"ForumReplyMessage:message:117981":{"__typename":"ForumReplyMessage","id":"message:117981","conversation":{"__ref":"Conversation:conversation:117979"},"author":{"__ref":"User:user:14870"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:117979/message:117981","revisionNum":1,"uid":117981,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1P extension in Firefox not opening","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:117981"},"parent":{"__ref":"ForumTopicMessage:message:117979"},"body":"

Thanks. I am stuck on 1P version 7 with no plans to upgrade. 1Pv7 works fine with Safari.

","body@stringLength":"96","rawBody":"

Thanks. I am stuck on 1P version 7 with no plans to upgrade. 1Pv7 works fine with Safari.

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