Forum Discussion

Occasional Contributor

3 years ago

1P extension in Firefox not opening

I followed the instructions for installing the 1P extension into Firefox and adding it to the toolbar. However, clicking on the toolbar button brings up a dialog to "open 1P". Clicking on that does n...

browser extension

iphoneuser

Occasional Contributor

3 years ago

Yes, I understand about version 7.
I tried downloading the 1P extension and installing from with Firefox. It is version 2.9.0 and I could not get it to work as it is stuck asking for an account login, which I do not have. If I try "add to Firefox" from the 1P menubar (mini) I am taken to a support page urging me to upgrade. At this point I don't know the exact steps but when I have managed to get the extension to show in the Firefox menubar, I see the behavior described above (clicking "open" does nothing). I also tried the beta version with no luck.
Do you know that the extension (I guess v2.9.0) will work with Firefox (latest) and 1P v7? Or am I wasting my time?
Thanks for your time.

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extension in Firefox not opening","id":"message:117979","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:117979","revisionNum":1,"repliesCount":6,"author":{"__ref":"User:user:14870"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:117979"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:117979"},"body@stripHtml({\"truncateLength\":200})":" I followed the instructions for installing the 1P extension into Firefox and adding it to the toolbar. However, clicking on the toolbar button brings up a dialog to \"open 1P\". Clicking on that does n...","body@stringLength":"837","rawBody":"

I followed the instructions for installing the 1P extension into Firefox and adding it to the toolbar. However, clicking on the toolbar button brings up a dialog to \"open 1P\". Clicking on that does nothing. The behavior does not change if 1P is unlocked separately. The lock icon still shows in the toolbar. Clicking in login fields in Firefox does not invoke any 1P menus. I have quit/relaunched Firefox and 1P several times and rebooted the Mac once.
\nPerhaps I am missing something?

\n\n

1Password Version: 7.9.5
\nExtension Version: 2.9
\nOS Version: 10.14
\nBrowser:_ Firefox
\nReferrer: forum-search:Firefox extension not working

\n","kudosSumWeight":0,"postTime":"2023-04-12T13:32:15.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:117979_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":155},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

\n\n

1Password Version: 7.9.5
\nExtension Version: 2.9
\nOS Version: 10.14
\nBrowser:_ Firefox
\nReferrer: forum-search:Firefox extension not working

"},"Conversation:conversation:117979":{"__typename":"Conversation","id":"conversation:117979","solved":false,"topic":{"__ref":"ForumTopicMessage:message:117979"},"lastPostingActivityTime":"2023-04-18T05:11:33.000-07:00","lastPostTime":"2023-04-18T05:11:33.000-07:00","unreadReplyCount":6,"isSubscribed":false},"ModerationData:moderation_data:117979":{"__typename":"ModerationData","id":"moderation_data:117979","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:117979_1":{"__typename":"Revision","id":"revision:117979_1","lastEditTime":"2023-04-12T13:32:15.000-07:00"},"ForumReplyMessage:message:117983":{"__typename":"ForumReplyMessage","id":"message:117983","conversation":{"__ref":"Conversation:conversation:117979"},"author":{"__ref":"User:user:14870"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:117979/message:117983","revisionNum":1,"uid":117983,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1P extension in Firefox not opening","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:117983"},"parent":{"__ref":"ForumTopicMessage:message:117979"},"body":"

Yes, I understand about version 7.
\nI tried downloading the 1P extension and installing from with Firefox. It is version 2.9.0 and I could not get it to work as it is stuck asking for an account login, which I do not have. If I try \"add to Firefox\" from the 1P menubar (mini) I am taken to a support page urging me to upgrade. At this point I don't know the exact steps but when I have managed to get the extension to show in the Firefox menubar, I see the behavior described above (clicking \"open\" does nothing). I also tried the beta version with no luck.
\nDo you know that the extension (I guess v2.9.0) will work with Firefox (latest) and 1P v7? Or am I wasting my time?
\nThanks for your time.

","body@stringLength":"719","rawBody":"

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