1P keeps coming to the foreground and interrupting work
Hi all
I have an issue which is driving me out of my mind.
1Password comes to the fore/front whatever I am doing on my Mac. Typing an email - 1Password comes to the front so I can't keep typing. Editing photos - 1Password comes to the front and stops me. Writing in this forum - 1Password comes to the front and stops me.
I cannot work with the thing coming to the fore constantly. It's maddening.
I have tried uninstalling and reinstalling a fresh copy. No joy.
It didn't use to be this way. I'm using OS X 10.15.7. My hair has completely fallen out over this issue.
Any help/advice greatly appreciated.
1Password Version: 8.9.9 Extension Version: 2.4.1 OS Version: 10.15.7
Browser:_ All software
If you don't mind I'd like to ask you to try a set of instructions. If they don't help please email us a diagnostics report. Be sure to use the email address tied to the account in question.
--
Turn off - 1Password > Preferences > Browser: Connect with 1Password in the browser
Right-click on the browser toolbar icon and disable. Integrate with 1Password app. It's within the General tab.
Quit the browser completely! A full quit, not a close or minimize to the dock.
Quit 1Password. While looking at the main window (locked or unlocked)
Press Command and Q 1Password should lock and close.
Wait a few seconds and then open 1Password from the Dock or the Applications folder and unlock. 1Password should open locked. Unlock the app.
Turn On - 1Password > Preferences > Browser: Connect with 1Password in the browser
Open your browser.
Right-click on the browser toolbar icon and enable. Integrate with 1Password app.
--
If needed and the above it not fruitful create a diagnostics report from your device:
Open 1Password.
Press command and comma. The 1Password preferences will open.
Tap Advanced.
Click Send Diagnostics.
Click Reveal to locate the report in your downloads folder.
Attach the diagnostics to an email message addressed to support+forum@1password.com.
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keeps coming to the foreground and interrupting work","id":"message:82984","revisionNum":1,"repliesCount":15,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:82984"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:82984"},"body":"
Hi all
\n\n
I have an issue which is driving me out of my mind.
\n\n
1Password comes to the fore/front whatever I am doing on my Mac. Typing an email - 1Password comes to the front so I can't keep typing. Editing photos - 1Password comes to the front and stops me. Writing in this forum - 1Password comes to the front and stops me.
\n\n
I cannot work with the thing coming to the fore constantly. It's maddening.
\n\n
I have tried uninstalling and reinstalling a fresh copy. No joy.
\n\n
It didn't use to be this way. I'm using OS X 10.15.7. My hair has completely fallen out over this issue.
I have an issue which is driving me out of my mind.
\n\n
1Password comes to the fore/front whatever I am doing on my Mac. Typing an email - 1Password comes to the front so I can't keep typing. Editing photos - 1Password comes to the front and stops me. Writing in this forum - 1Password comes to the front and stops me.
\n\n
I cannot work with the thing coming to the fore constantly. It's maddening.
\n\n
I have tried uninstalling and reinstalling a fresh copy. No joy.
\n\n
It didn't use to be this way. I'm using OS X 10.15.7. My hair has completely fallen out over this issue.
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@verdurin
\n\n
Great! We'll be here if you need anything. :)
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"61","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-01-25T04:56:46.000-08:00","lastPublishTime":"2023-01-25T04:56:46.000-08:00","metrics":{"__typename":"MessageMetrics","views":3},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:82984/message:82999","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"ModerationData:moderation_data:82998":{"__typename":"ModerationData","id":"moderation_data:82998","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:82998":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:82998","revisionNum":1,"uid":82998,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:82984"},"conversation":{"__ref":"Conversation:conversation:82984"},"subject":"Re: 1P keeps coming to the foreground and interrupting work","moderationData":{"__ref":"ModerationData:moderation_data:82998"},"body":"
That appears to have worked for me, thanks.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"45","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-01-25T04:20:24.000-08:00","lastPublishTime":"2023-01-25T04:20:24.000-08:00","metrics":{"__typename":"MessageMetrics","views":3},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:82984/message:82998","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstMy1DRFhYZXM\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/cmstMy1DRFhYZXM","height":479,"width":478,"mimeType":"image/png"},"Rank:rank:3":{"__typename":"Rank","id":"rank:3","position":2,"name":"Moderator","color":"333333","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstMy1DRFhYZXM\"}"},"rankStyle":"FILLED"},"User:user:101":{"__typename":"User","id":"user:101","uid":101,"login":"1P_Tommy","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-10-29T15:09:21.613-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/images/dS0xMDEtYkFta1BF?image-coordinates=0%2C386%2C2316%2C2702"},"rank":{"__ref":"Rank:rank:3"},"entityType":"USER","eventPath":"community:cuxzj43862/user:101"},"ModerationData:moderation_data:82997":{"__typename":"ModerationData","id":"moderation_data:82997","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:82997":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:101"},"id":"message:82997","revisionNum":1,"uid":82997,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:82984"},"conversation":{"__ref":"Conversation:conversation:82984"},"subject":"Re: 1P keeps coming to the foreground and interrupting work","moderationData":{"__ref":"ModerationData:moderation_data:82997"},"body":"
@verdurin
\n\n
If you don't mind I'd like to ask you to try a set of instructions. If they don't help please email us a diagnostics report. Be sure to use the email address tied to the account in question.
\n\n
--
\n\n\n
Turn off - 1Password > Preferences > Browser: Connect with 1Password in the browser
\n
Right-click on the browser toolbar icon and disable. Integrate with 1Password app. It's within the General tab.
\n
Quit the browser completely! A full quit, not a close or minimize to the dock.
\n
Quit 1Password. While looking at the main window (locked or unlocked) \n\n
\n
Press Command and Q 1Password should lock and close.
\n
\n
Wait a few seconds and then open 1Password from the Dock or the Applications folder and unlock. 1Password should open locked. Unlock the app.
\n
Turn On - 1Password > Preferences > Browser: Connect with 1Password in the browser
\n
Open your browser.
\n
Right-click on the browser toolbar icon and enable. Integrate with 1Password app.
\n\n\n
--
\n\n
If needed and the above it not fruitful create a diagnostics report from your device:
\n\n\n
Open 1Password.
\n
Press command and comma. The 1Password preferences will open.
\n
Tap Advanced.
\n
Click Send Diagnostics.
\n
Click Reveal to locate the report in your downloads folder.
\n\n\n
Attach the diagnostics to an email message addressed to support+forum@1password.com.
Please do not post your diagnostic report to the forum. This is for your privacy and security.
\n
\n\n
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-01-20T08:38:05.000-08:00","lastPublishTime":"2023-01-20T08:38:05.000-08:00","metrics":{"__typename":"MessageMetrics","views":1},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:82984/message:82997","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"ModerationData:moderation_data:82996":{"__typename":"ModerationData","id":"moderation_data:82996","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:82996":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:82996","revisionNum":1,"uid":82996,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:82984"},"conversation":{"__ref":"Conversation:conversation:82984"},"subject":"Re: 1P keeps coming to the foreground and interrupting work","moderationData":{"__ref":"ModerationData:moderation_data:82996"},"body":"
I'm seeing the same symptoms, also running version 8.9.13, on macOS 12.6.2.
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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"84","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-01-20T05:19:45.000-08:00","lastPublishTime":"2023-01-20T05:19:45.000-08:00","metrics":{"__typename":"MessageMetrics","views":3},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:82984/message:82995","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"Rank:rank:14":{"__typename":"Rank","id":"rank:14","position":12,"name":"Occasional Contributor","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:17028":{"__typename":"User","id":"user:17028","uid":17028,"login":"ondrejfuhrer","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-04-26T04:41:00.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/legacyfs/online/onepassword_avatars/userpics/5GILTHMPU0ZH.png"},"rank":{"__ref":"Rank:rank:14"},"entityType":"USER","eventPath":"community:cuxzj43862/user:17028"},"ModerationData:moderation_data:82994":{"__typename":"ModerationData","id":"moderation_data:82994","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:82994":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:17028"},"id":"message:82994","revisionNum":1,"uid":82994,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:82984"},"conversation":{"__ref":"Conversation:conversation:82984"},"subject":"Re: 1P keeps coming to the foreground and interrupting work","moderationData":{"__ref":"ModerationData:moderation_data:82994"},"body":"
The report will be in zip format. Please send the entire file.
\n
\n\n
Btw: Since 1Password 8 it's not in zip format any more, you probably should update your response template 🙂
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-01-19T13:59:19.000-08:00","lastPublishTime":"2023-01-19T13:59:19.000-08:00","metrics":{"__typename":"MessageMetrics","views":2},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:82984/message:82994","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"User:user:55":{"__typename":"User","id":"user:55","uid":55,"login":"1P_Dave","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-10-22T11:53:31.226-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/images/dS01NS05Zk5NUTA?image-coordinates=15%2C0%2C544%2C529"},"rank":{"__ref":"Rank:rank:3"},"entityType":"USER","eventPath":"community:cuxzj43862/user:55"},"ModerationData:moderation_data:82993":{"__typename":"ModerationData","id":"moderation_data:82993","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:82993":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:55"},"id":"message:82993","revisionNum":1,"uid":82993,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:82984"},"conversation":{"__ref":"Conversation:conversation:82984"},"subject":"Re: 1P keeps coming to the foreground and interrupting work","moderationData":{"__ref":"ModerationData:moderation_data:82993"},"body":"
Please do not post your diagnostic report to the forum. This is for your privacy and security.
\n
\n\n
The report will be in zip format. Please send the entire file.
\n\n
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
\n\n
-Dave
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-01-17T12:13:07.000-08:00","lastPublishTime":"2023-01-17T12:13:07.000-08:00","metrics":{"__typename":"MessageMetrics","views":1},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:82984/message:82993","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"ModerationData:moderation_data:82992":{"__typename":"ModerationData","id":"moderation_data:82992","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:82992":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:17028"},"id":"message:82992","revisionNum":1,"uid":82992,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:82984"},"conversation":{"__ref":"Conversation:conversation:82984"},"subject":"Re: 1P keeps coming to the foreground and interrupting work","moderationData":{"__ref":"ModerationData:moderation_data:82992"},"body":"
Any update on this?
\n\n
I have the same issue that Kentzo reported. Currently on 8.9.13.
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I was able to locate your report. We will get back to you as soon as possible.
\n\n
ref: MEZ-83293-971
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[#MEZ-83293-971]
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