Forum Discussion

itp's avatar
itp
New Contributor
2 years ago

1P mistakenly suggesting cc-numbers on my.billit.eu

I understand this is an edge-case, but it's terribly annoying :

As of late 1P, and only on my.billit.eu (afaik), started suggesting my stored cc-numbers for fields that haven't got anything to do with credit cards, like order reference, customer name, supplier name...

Any way I can fix this faulty behaviour myself?

thx
pascal

1Password Version: 8.10.8
Extension Version: 2.12.0
OS Version: macOS.13.4.1
Browser: Safari + Chrome

browser extension

3 Replies

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    2 years ago

    itp,

    Thank you Pascal, let us know if there is anything else we can help with in the meantime.

  • itp's avatar
    itp
    New Contributor
    2 years ago

    Right away! Thanks a lot for suggesting this. Pascal

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hey itp,

    I'm sorry for the trouble you are having with 1Password filling on this page. Can you send over some page details so I can pass it on to our developers to see if we can improve the behaviour in a future update? Here's how:

    1. Navigate to the page with the filling issue.
    2. Right click the 1Password icon in your browser toolbar.
    3. Click Help and choose Collect Page Structure.
    4. 1Password will save a .json file to your "Downloads" folder.
    5. Attach the downloaded .json file to an email addressed to support+forum@1password.com with a link to this thread.

    Thank you!