Forum Discussion

Former Member's avatar
Former Member
3 years ago

1P no longer provides login options on my IOS devices

For some time now 1Password has been gradually degrading when it comes to using it on my IOS devices. Any app whether it be Bank, PayPal or other sites it no longer comes up with an option to put the...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello @thierryseal! 👋

I'm sorry to hear that you're having trouble filling a login into apps on your iOS devices. AutoFill is specifically handled by iOS and 1Password only provides the data for the experience. As a start I'd like you to make sure that you have turned on AutoFill to work with 1Password:

  1. On the Home screen, tap Settings.
  2. Tap Passwords > Password Options.
  3. Turn on AutoFill Passwords.
  4. Select 1Password.

Then try to fill your login again using this guide: Use 1Password to fill and save on your iPhone and iPad

Let me know if that helps. 🙂

-Dave