Forum Discussion

Former Member's avatar
Former Member
2 years ago

1P not populating login fields

I've been noticing this for a while, but it's become really annoying now. On a website login page, the username field will show the 1P icon. Nothing is being populated automatically. If I Hover ove...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey @statto1927,

I'm sorry for the trouble.

If you click on the 1Password icon in your Safari toolbar, what happens? Can you enter your password and see your items?

Is the behaviour the same if you follow the below steps:

  1. Right click the little 1Password icon on the top menu bar of your Mac (where the clock is) and select "Quit".
  2. Quit Safari by right clicking its icon in the Dock and selecting "Quit".
  3. Open and unlock 1Password.
  4. Open Safari and test if it is working properly.

Let us know how you get on.