Forum Discussion

Former Member

3 years ago

Why am I repeatedly asked for the master password when using 1password?

I have just moved from LastPass and am slightly miffed. Chrome keeps asking for my master password when I want to fill in password details on sites. Why can't it stay logged in and NOT ask for the ma...

windows

mdvzo

Dedicated Contributor

3 years ago

I took care of everything except I have not received a ticket number as of yet.

ag_mike_d
1Password Team
3 years ago
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Hello @akess10042,

Thanks for your message. If you were using a 1Password account, after 1Password 8 for Windows is installed, you can click Sign In and follow the onscreen instructions. Since this is a new device, I'd recommend having your Emergency Kit on hand. Then, once you've signed in, your data will appear in 1Password 8: Get the 1Password apps

If you were using 1Password 7 for Windows with a standalone license or had some data saved in a local vault, you can reach out to our Migrations team for additional support. Please send an email message addressed to support+forum@1password.com.

With your email please include:

A link to this thread: https://1password.community/discussion/136016/moving-data-from-7-to-8

Your forum username: akess10042

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!

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I added a new login to 1P for Stockrover.com and it hung when doing and the main window does not show the login. However the login shows in the Safari toolbar.

\n\n

1Password Version: 8.8.0 80800165
\nExtension Version: 2.3.6
\nOS Version: 12.4
\nBrowser:_ Safari

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I took care of everything except I have not received a ticket number as of yet.

","body@stringLength":"88","rawBody":"

I took care of everything except I have not received a ticket number as of yet.

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