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AerospaceEd's avatar
AerospaceEd
Occasional Contributor
2 hours ago

Accidentally deleted a passkey

Hello all,  I sent this to 1pw support (ticket ID 550110) but I thought of also posting this here.

I accidentally deleted my passkey for my Google account (I know dumb move !!) I'm still logged in my account on my phone but not on the computer.  Seems like every method to try and log in (on the computer) or change any setting on the phone will require the passkey.  Some methods like sending a push to my phone and I pick a number that's on the computer screen gets me to a message that I'm logged on another device. The only device I'm logged into is my phone so ????

Also I tried to recover the previous logon info in 1password, showed there was a passkey, but it still didn't work.  To add, one of the screens I saw a message that I will get a login link in 24 or 48 hours.  I'm afraid I will still need the passkey, I hope not but time will tell.

Very frustrating.

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