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Anonymous's avatar
Anonymous
4 years ago

1P Password icon unresposive

I'm not sure of exactly what to provide, so the first attachement is a screenshot of the the page on which the little icon in the Email box is unresponsive. I also attached the 1P record of my login....
browser extension
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
4 years ago

@jimmyweg

I'm sorry that we could not get back to you sooner, it's a busy time around here and we're working to get to everyone as fast as we can. I would recommend reaching out to us via email and one of my colleagues on the extensions team can work with you directly. We may need specifics about the page in question that the team can help you gather or diagnostic reports from your device.

Emailing is the best way to get a support ticket logged. Please use support+forum@1password.com. Be sure to use the email address tied to any account in question.

If you would include a link to this topic it will help prevent you from typing all of this out anew.

https://1password.community/discussion/131677/1p-password-icon-unresposive#latest