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Forum Discussion
ozdemir23
2 years agoNew Contributor
1P takes over my browser when typing emails
I have Zoho one and when I am in Zoho Mail, I'll be typing an email and invariably the 1P will prompt in the foreground and take away my typing or where my cursor is located and I will need to reengage my window to continue typing my message.
1Password Version: 1Password for Windows 8.10.30 (81030032)
Extension Version: 2.23.1
OS Version: Windows 11
Browser: Chrome
8 Replies
- 1P_Dave
Moderator
Thanks again for reporting the issue. 🙂
-Dave
ref: dev/core/core#29454
- ozdemir23New Contributor
Thanks!
- 1P_Dave
Moderator
Thank you for posting the Support ID, one of my colleagues will send you a reply as soon as possible via email. Please continue the conversation there.
-Dave
ref: JHA-28976-184
- ozdemir23New Contributor
support ticket ID is JHA-28976-184
- 1P_Dave
Moderator
Thank you for the screenshot, that definitely isn't right. Since I don't have access to that page, would you mind sending in the page structure so that our developers can identify the issue and get this fixed? Follow these steps:
- Open the website in question until you can see the 1Password prompt that you're referring to.
- Right-click on the page and click "1Password - Password Manager" > Help > Collect Page Structure.
Attach the resulting JSON file to an email message addressed to
support+forum@1password.com
.With your email please include:
- A link to this thread: https://1password.community/discussion/145562/1p-takes-over-my-browser-when-typing-emails
- Your forum username: ozdemir23
- Please do not post the file here on the forum.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
- ozdemir23New Contributor
removing image
- ozdemir23New Contributor