Forum Discussion

masa2's avatar
masa2
New Contributor
2 years ago

1P8 auto fill does not work on Pixel 6a

auto fill does not work well on Pixcel 6a. some web sites are ok to fill both ID and Password. but most of sites are only password fill. When i tap ID box, there is no popup of 1P... please help to solve the issue.


1Password Version: 8.10.32
Extension Version: Not Provided
OS Version: Not Provided
Browser: chrome

8 Replies

  • Thanks again for reporting the issue, hopefully it will be resolved soon.

    -Dave

  • masa2's avatar
    masa2
    New Contributor

    Hi, Dave

    Thank you for the replay. I understood the situation.

  • masa2

    I'm sorry for the delayed reply and for the inconvenience. It sounds like you're running into a known issue that is in our developer's backlog. While I'm not able to provide a timeline on when the issue will be fixed, it is something that our developers are aware of.

    For the time being, dragging and dropping your logins from the main 1Password app is the best workaround: Use 1Password to sign in to apps and websites

    -Dave

    ref: dev/core/core#23514

  • masa2's avatar
    masa2
    New Contributor

    Hi, Brendan,

    Im using Chrome.
    I tried Chrome beta, it is also not working.
    But, FireFox is working well.. it looks Chrome issue...

    Masa

  • BrendanR1P's avatar
    BrendanR1P
    Icon for 1Password Team rank1Password Team

    Hi masa2,

    It sounds like you're encountering an open issue on our end when trying to fill the login fields of websites displayed in languages other than English, with the username field not being filled in Chromium based browsers.

    To identify if this is the issue you're having, I'd like to ask you the following:

    • Are you using the Google Chrome browser or a Chromium based browser on your Android device? If yes, could you try testing using a non-Chromium based browser such as Firefox and let me know if you are able to fill the login correctly?

    • If you use Chrome's built-in translator to change the page language to English, are you able to fill the login correctly?

    -- Brendan

  • masa2's avatar
    masa2
    New Contributor

    Hi, Dave, many thanks for the feedback, but it did not work well even when I followed the instructions.
    Here is an example of the site (amex) which I am facing the issue. not only this one but also...
    https://www.americanexpress.com/ja-JP/account/login/

    When I tap the user ID box, there is no popup or instruction from 1P. But, if I tap the password box, there is instruction from 1P. Then, the password is only filled. ID is not.