Forum Discussion

Former Member's avatar
Former Member
3 years ago

1P8: Command-backslash no longer prompts to unlock

Hey there,

One thing I really liked in 1P7 was that on a website (I mainly use Safari) if I pressed command-backslash, it'd prompt me to unlock if needed. Now, it tells me I should click in the toolbar.

I'd actually rather be able to hide the toolbar icon entirely, rather than use it on a regular basis.

Is there a setting somewhere I'm not seeing to allow the old behavior? If not, is this by design or something you're thinking of bringing back?

Thanks,
-Nate

1Password Version: 8.7.1
Extension Version: Not Provided
OS Version: macOS 12.4

macos
  • Former Member's avatar
    Former Member
    3 years ago

    I agree that on different devices (older MacBook vs. newer iMac), the command backslash behavior is different. Currently, while safari is open, the 1P extension is installed and active, this shortcut opens the main login window behind safari, rather in focus, which is what it used to do. Any thoughts from the 1P support staff or user community? Thank you.

  • Former Member's avatar
    Former Member
    3 years ago

    FWIW, I've looked into this more and it's not consistent. Sometimes it will work as expected, then, it'll just… stop. Sometimes command-backslash will pull up some other screen I don't recognize. Clicking the toolbar icon does seem to work consistently.

    When things stop working, restarting Safari normally brings it back. If not, rebooting has worked so far.

    So, some component of this seems to be getting sleepy sometimes. Probably not worth the bother to downgrade to 1P7.

  • Former Member's avatar
    Former Member
    3 years ago

    @njvack - I've found I have the same issue if I don't have the "Keep 1Password in the menu bar" setting enabled in the 1Password app. When that setting is on, it makes for a much more fluid (and v7 like) browser experience.

    Ultimately I'm in a similar boat as you - the Safari toolbar icon doesn't bother me, but I can't stand the fact that the MacOS menu bar icon must be enabled to avoid the experience you're describing. Frustrating . . .

  • Former Member's avatar
    Former Member
    3 years ago

    Hello,

    I have the opposite problem.

    Can't use the designated shortcut if the app is in the background (which didn't matter in 1P7).

    Now, we have to either select the app or go to the toolbar icon to lock 1Password.

    Latest MacOS and 1P8.