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Leon_Guan's avatar
Leon_Guan
Occasional Contributor
5 years ago

1P8 Desktop data updates not sync with Safari Extension

Sigh, have been pushed to use 1P8 since 1P7 Beta was expired few days ago, I hate Electron app, but got no choices right now.

Few things, especially with the safari extension:

  1. From Safari extension, select an item, and then go to edit, it will bring me to 1P8 desktop app(😭), and then I update the username, or something else, save it. Then switch back to Safari, the username of that item kept in old version, I tried, checked after half hour, it's still in old version. It looks like samething happend with Chrome Extension, new items added through extension won't show in desktop right in time. How are data get synced between extensions and desktop app?
  2. We used to use cmd+/ to open extension popup on a website, if there's more than one login, for now, is there a way to open extension popup on a website? I mean the extension popup just like click extension icon on toolbar.
  3. Can we have choice to disable the spell check undertline in fields? I can see the spell check was removed for password field in nightly build, but still, spell check meanings nothing for a password app, it's very annoying.

1Password Version: 8.2.2
Extension Version: 2.1.0
OS Version: macOS 12.0

betas

3 Replies

  • Leon_Guan's avatar
    Leon_Guan
    Occasional Contributor
    5 years ago

    1P_Ben Thanks a lot for your reply. But I have already reverted to 1P7, the extension behavior feels much better.

    The issues I met for 1P8 is:
    1. Hit edit for one item from safari extension, it directed me to 1P8 desktop, modify the username in the desktop app, then I go back to the website, the username was still the old one. I tried quit Safari completely and reopen that site, still wrong username. I have tried again after half a day, still no change.
    2. Created one new item in Chrome extension, but the item was not synced in 1P8 desktop

  • 1P_Ben's avatar
    1P_Ben
    Icon for 1Password Team rank1Password Team
    5 years ago

    Hi Leon_Guan

    If you still have 1Password 8 installed I'd like to see if we can get to the bottom of the sync problem you had. To start the troubleshooting process I'd like to review a diagnostic report from 1Password 8. To create one please open and unlock the app, then select 1Password > Preferences > Advanced > Send Diagnostics. Email the resulting file to support+forum@1password.com and include a link to this thread with your email. When you email in you'll get an automated reply from BitBot with a support ID. Please post that ID here so we can 'connect the dots.'

    There are a few ways to interact with the 1Password extension. You can use the keyboard shortcut, click on the 1Password icon in the browser's toolbar, use the inline menu, or right click on the page and select the 1Password option from the context menu.

    There isn't currently a way to disable spell checking but I'll put in a feature request. :)

    Ben

    ref: dev/projects/customer-feature-requests#943

  • Leon_Guan's avatar
    Leon_Guan
    Occasional Contributor
    5 years ago

    Sigh, just reverted back to 1P7, wait for a day, the data in extension stay out of sync with data edited in 1P8 desktop. Real Junk