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Former Member

4 years ago

I cannot login to Office 365 (enterprise) desktop apps directly using 1Password

I use Office 365 (Mac) desktop apps such as MS Word, which are provided by my employer. From time to time, e.g. following a re-start I get a sign-in request in the form of a popup asking me to enter ...

browser extension

ankhazam

Occasional Contributor

3 years ago

Hey 1P_Timothy , another month has passed and I still cannot download/save a file from my wallet on android :(

1P_Timothy
Community Manager
4 years ago
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Hello @zfmkl215 thanks for following up with us. I can see that we received your message and sent a reply. I'm sorry to hear you didn't receive this message!

I've gone ahead and sent another reply. Let us know if there's any issue receiving it.
Former Member
4 years ago
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GKG-63128-393 I've done this already back in March/April. Did you not receive it?
Former Member
4 years ago
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Hi @zfmkl215. I'd like to ask you to create a diagnostics report from your Android device:

https://support.1password.com/diagnostics/?android

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

A link to this thread: https://1password.community/discussion/128280/privacy-credit-cards-not-showing-up-in-android-app#latest

Your forum username: zfmkl215

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
Former Member
4 years ago
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The latter, newly added credit card information is not syncing correctly to other devices.
Former Member
4 years ago
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Hi @zfmkl215,

Sorry for the trouble. Could you please clarify the issue that you're running into? Are you unable to save new credit card information or is newly added credit card information not syncing correctly to other devices?

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suggest bug and file download feature","id":"message:98898","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:98898","revisionNum":1,"repliesCount":19,"author":{"__ref":"User:user:14140"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:98898"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:98898"},"body@stripHtml({\"truncateLength\":200})":" Hey, \nThe 1P8 app has now 2 issues: \n1) when opened via the auto fill button in order to find matching entry, did not show them even if explicitly typed the name of the entry... Weird behavior \n2)...","body@stringLength":"495","rawBody":"

Hey,
\nThe 1P8 app has now 2 issues:
\n1) when opened via the auto fill button in order to find matching entry, did not show them even if explicitly typed the name of the entry... Weird behavior
\n2) in an entry when you have a file attached, your can only PREVIEW it and I would need to Download/Save to Filesystem as the apps signed for a particular extension might not be the right ones. Hence I have a file I need to open and edit and it is impossible to do it on Android.

\n","kudosSumWeight":0,"postTime":"2022-08-06T10:31:46.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:android","text":"android","time":"2025-01-27T11:33:28.326-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:98898_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":402},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

"},"Conversation:conversation:98898":{"__typename":"Conversation","id":"conversation:98898","solved":false,"topic":{"__ref":"ForumTopicMessage:message:98898"},"lastPostingActivityTime":"2023-03-18T13:54:14.000-07:00","lastPostTime":"2023-03-18T13:54:14.000-07:00","unreadReplyCount":19,"isSubscribed":false},"ModerationData:moderation_data:98898":{"__typename":"ModerationData","id":"moderation_data:98898","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:98898_1":{"__typename":"Revision","id":"revision:98898_1","lastEditTime":"2022-08-06T10:31:46.000-07:00"},"ForumReplyMessage:message:98910":{"__typename":"ForumReplyMessage","id":"message:98910","conversation":{"__ref":"Conversation:conversation:98898"},"author":{"__ref":"User:user:14140"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:98898/message:98910","revisionNum":1,"uid":98910,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1P8 suggest bug and file download feature","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:98910"},"parent":{"__ref":"ForumTopicMessage:message:98898"},"body":"

Hey 1P_Timothy , another month has passed and I still cannot download/save a file from my wallet on android :(

","body@stringLength":"304","rawBody":"

Hey , another month has passed and I still cannot download/save a file from my wallet on android :(

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I cannot login to Office 365 (enterprise) desktop apps directly using 1Password | 1Password Community

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I cannot login to Office 365 (enterprise) desktop apps directly using 1Password

GKG-63128-393 I've done this already back in March/April. Did you not receive it?

https://support.1password.com/diagnostics/?android

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