1Pass. website and 1Pass. module on Firefox doesn't lock together
Hi,i recently buy an 1Password licence and i have a problem.
when I log on to the website, the Firefox module unlocks.
But when I lock my session on the website or wait long enough for my session to close automatically, the module does not lock.
I have to lock it manually.
How can I make sure that when one locks, the other locks as well ?
Thank you in advance for your answer
FK
1Password Version: Not Provided Extension Version: 2.1.4 OS Version: Windows 10 Referrer: forum-search:https://1password.community/search?Search=not%20auto%20locking
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website and 1Pass. module on Firefox doesn't lock together","id":"message:31982","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:31982","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:31982"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:31982"},"body":"
Hi,i recently buy an 1Password licence and i have a problem. \nwhen I log on to the website, the Firefox module unlocks. \nBut when I lock my session on the website or wait long enough for my session to close automatically, the module does not lock. \nI have to lock it manually. \nHow can I make sure that when one locks, the other locks as well ?
\n\n
Thank you in advance for your answer
\n\n
FK
\n\n\n\n
1Password Version: Not Provided \nExtension Version: 2.1.4 \nOS Version: Windows 10 \nReferrer: forum-search:https://1password.community/search?Search=not%20auto%20locking
","body@stringLength":"663","rawBody":"
Hi,i recently buy an 1Password licence and i have a problem. \nwhen I log on to the website, the Firefox module unlocks. \nBut when I lock my session on the website or wait long enough for my session to close automatically, the module does not lock. \nI have to lock it manually. \nHow can I make sure that when one locks, the other locks as well ?
\n\n
Thank you in advance for your answer
\n\n
FK
\n\n\n\n
1Password Version: Not Provided \nExtension Version: 2.1.4 \nOS Version: Windows 10 \nReferrer: forum-search:not auto locking
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1Pass. website and 1Pass. module on Firefox doesn't lock together","moderationData":{"__ref":"ModerationData:moderation_data:31987"},"body":"
Hi @Florian_Krumm:
\n\n
If you're running into trouble attaching the picture here, you can also attach it to to an email addressed to support+x@1password.com and include a link to this thread. We can then take a look at your issue over email and dig in a bit further with you there. After sending your email, you'll receive a reply from BitBot with a support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to connect your conversation here with your email conversation. Thanks!
\n\n
Jack
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@Joy_1P \nI checked if the bug persisted on any day and it is the case, \nUnfortunately I can't send you a picture because the menu to send pictures on this site doesn't display correctly.
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@Florian_Krumm Thanks for clarifying that! I'm afraid that the session on 1Password.com is independent from what goes on with the extension. However, both have their own auto-lock settings, which you can set so that your data stays secure. It sounds like you've done this, but you've run into some issues.
\n\n
Could you send a screenshot of the auto-lock settings that you've set up for the extension? I'll take a look and see what's going on.
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@Joy_1P Hi ! \nyes, that's exactly it! \nI would like that when I lock my session on 1Password.com, the extension also locks and vice versa. \nBecause currently if I lock one of them, the other one stays open. \nAnother problem I have is that I also set 1password.com and the extension to automatically lock after 5 minutes. \nBut if I wait 5 minutes, 1Password.com locks but the extension stays open.
\n\n
I hope I gave enough information. \nThanks in advance
\n\n
FK
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@Florian_Krumm Hey there! To clarify, are you saying that when you log out of your account at 1Password.com, you want the extension in your browser to lock up as well? I just want to make sure I understand. If you can provide more details, that would be great.
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