Forum Discussion
Former Member
4 years ago1Pass. website and 1Pass. module on Firefox doesn't lock together
Hi,i recently buy an 1Password licence and i have a problem.
when I log on to the website, the Firefox module unlocks.
But when I lock my session on the website or wait long enough for my session...
Jack_P_1P
1Password Team
4 years agoHi @Florian_Krumm:
If you're running into trouble attaching the picture here, you can also attach it to to an email addressed to support+x@1password.com
and include a link to this thread. We can then take a look at your issue over email and dig in a bit further with you there. After sending your email, you'll receive a reply from BitBot with a support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to connect your conversation here with your email conversation. Thanks!
Jack