1Password 7 (7.9.3) and Chrome (99.0.4844.7) - extension asks for update

why didn't 7.9.2 auto-update to 7.9.3? I had to manually check, then update.

Hey ehed I located your ticket and it looks like the issue has been resolved. I hope things work well going forward. Feel free to give us another shout out if you need any help!

Actually I have 7.9.2 and 7.8.7 in my time machine backups; there may be some other subversions i could find between those two in my TM backups if there's a specific one that you'd like me to try to find.

Hi Tommy

No, I don't haver any older copies of 1Password.

Here's the Support ID number: [#XGU-67518-127]

ehed

We may need to look deeper. Before you send the report below can you check your device? Do you have any extra older copies of 1Password, by chance? I had an instance of this earlier this week.

Sending Diagnostics Reports

Attach the diagnostics to an email message addressed to support+forum@1password.com.

• Your forum username: ehed

• A link to this thread: https://1password.community/discussion/127982/1password-7-7-9-3-and-chrome-99-0-4844-7-extension-asks-for-update

• Please do not post your diagnostic report to the forum. This is for your privacy and security.
  The report will be in zip format. Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

Hi Jack, wondering what I should try next? 1P chrome is still not working.

Chrome v 99.0.4844.83
1Password 7 v 7.9.3 (70903003)

Hi Jack, yes I am running that version already, there are no updates available when I checked just now.

Hey ehed:

Thanks for confirming. Do you currently have any updates available for 1Password 7? Version 7.9.3 contains the fixes for Chrome's new signing certificate: How to keep 1Password up to date

Let me know!

Jack

Hi Jack, I'm running 1Password 7 for Mac. I ended up somehow getting prompted to (re?)install the chrome extension in the pop up window when I hit CMD-\, and now things are slightly improved.

1Password appears within form inputs and when I click on the extension, but my CMD-\ keystroke still shows a prompt to install the Chrome extension (which, if I follow the link to, takes me to a page that says "Remove from Chrome", indicating that it's already installed.

Also I tried restarting the Chrome Extension helper again and I got the same prompt I posted as earlier saying 1P can't verify the identity of my browser.

@jeremydunn:

Does updating 1Password to 7.9.3, and then quitting both Chrome and 1Password for Mac improve your state of play?

Hi ehed:

Do you have 1Password 7 for Mac, or 1Password 6 for Mac? Let me know, and I can dig in further with you!

Jack