Forum Discussion

bmorgenthaler's avatar
bmorgenthaler
New Contributor
4 years ago

1Password 7 App not showing suggestions until you select it manually.

When on a website and I bring up 1Password through the extension I get the correct suggestion results for the website in question. However when I click on the 1P app in my tray the suggestions are ju...
browser extension
Anonymous's avatar
Anonymous
4 years ago

Thanks for the screenshot @xyzulu .

Can you please try the following:

  1. Right click the little 1Password icon on the top menu bar of your Mac (where the clock is) and select "Quit 1Password Completely".
  2. Quit Safari by right clicking its icon in the Dock and selecting "Quit".
  3. Open and unlock 1Password.
  4. Open Safari and click the 1Password extension icon in Safari's toolbar, see if it opens and functions properly. If it does, go to this website again and see if the inline menu opens and suggests autofill (but keep in mind if you're on Monterey beta it might not show up regardless).