Forum Discussion

Former Member's avatar
Former Member
4 years ago

1Password 8 android app not always auto filling or showing suggestions

Hi,

I have been getting an issue with the 1Password 8 app where it often does not show suggestions on the top of gboard.

It does work however if i open the 1Password 8 app to 'wake' it up then go back to my browser window or app and it will suggest the password on the top of the keyboard without me even having to refresh the page.

I have tried to change the power settings for the 1password app so that it is 'unrestricted' but this does not seem to make any difference, is this a bug in the new version or any other suggestions?

Tested on Google Pixel 5 and Pixel 4a

1Password Version: 8.9.0
Extension Version: Not Provided
OS Version: Android
Browser:_ Chrome/ any apps

android

11 Replies

Show More
  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hello @JH94 thanks for letting us know this has been an issue for you. I have a Pixel 4a handy and I'm not seeing the same behavior even with a restart or a force stop.

    When you 'wake up' 1Password is it open in the background but locked or closed completely? I'd also like to ask you to try re-installing 1Password 8 for Android. Before uninstalling please confirm that you can sign in on 1Password.com or another 1Password app. Do you see any difference in behavior with a fresh install? Thanks again!