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Anonymous's avatar
Anonymous
4 years ago

1Password 8 Beta Crashes on Launch

Hi,

I have installed 1P8 beta multiple times on my macOS Big Sur ( MacBook Pro 13" 2017). Yet, each time when I try to open the app, it crashes and closes right away. I have not been able to use it at all. I tried the most recent version of the beta and still have the same results. Kindly advice. Thanks.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: macOS 11.3.1

betas

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  • 1P_Ben's avatar
    1P_Ben
    Icon for 1Password Team rank1Password Team
    4 years ago

    @jareality

    You're probably already aware of this, but I'd recommend reading this guide from Apple before disabling SIP. It provides some important protections for your Mac that you lose out on without it.

    https://support.apple.com/en-us/HT204899

    Ben

  • Anonymous's avatar
    Anonymous
    4 years ago

    That fixed it for me! Thanks 1P_Tommy ! I hope re-disabling SIP won't break it again.

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    4 years ago

    @jareality

    The log shows SIP is disabled. Can you try enabling SIP on your device and let me know if this alleviates the issue/crash. The last user in this situation it did help.

  • Anonymous's avatar
    Anonymous
    4 years ago

    Thanks for getting back @ag_ana. I tried updating to 11.5.2 and that still didn't help. Here's a https://pastebin.com/anAkemNv for your review. Kindly advise on what to do next. Thank you.

  • Anonymous's avatar
    Anonymous
    4 years ago

    Hi @jareality!

    OS Version: macOS 11.3.1

    We can look at some logs, but before we do that, can you try updating to macOS 11.5.2 and see if that helps?