Forum Discussion
How can I set up 1Password to use my Phone PIN instead of the full password every time I log in?
Unable to use scanned print on phone to log into 1Password. Don't wish to have to enter in long password every time. How can I get app on phone to recognize or how can I establish a PIN to use instead? Android phone.
1Password Version: 8.9.8
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Chromoe
Referrer: forum-search:https://1password.community/search?Search=how%20to%20use%20PIN%20on%20phone%20to%20enter%201Password%20app
1 Reply
It's been a month now and still no fix. Unfortunately, this is very annoying.
When can we use the addin as usual again?
- 1P_Dave
Moderator
Thank you for confirming that you can still reproduce the issue. It looks like the issue doesn't occur consistently for all users, another colleague of mine is able to consistently reproduce the issue while I can only reproduce it if I use multiple accounts. My colleague can reproduce the issue even with a single account.
I've added this information to the internal work item for the issue so that our development team is aware and can investigate further.
-Dave
- 1P_Dave
I'm no longer able to reproduce the issue using the latest version of macOS and 1Password for Safari. When I click on the 1Password icon in Safari's toolbar, the search field is focused automatically.
Are you still able to reproduce the issue? If you are then which version of macOS and 1Password for Safari are you using?
-Dave
#33224
- 1P_Dave
Thank you for reaching out. The behaviour being discussed in this thread is a known issue that we've been able to reproduce on our end, a bug report has been filed with our development team.
When the issue is resolved, you'll see it noted in our release notes.
I'm sorry for the disruption to your workflow.
-Dave
Video sent to Evon showing behavior.
Time is not a factor. I notice on your video that the cursor is visible immediately in the Search box (it is not when I open the 1PW extension). You do not seem to type anything in there (to locate an entry), but that's fine because it is obvious the focus is in your Search box. Here is my sequence: (1) I click on the 1PW icon, (2) the extension window opens and the focus does not appear to be anywhere, (3) I start typing the beginning of an entry to find it, (4) I look up and see that the focus has immediately, upon typing, been directed to the Accounts button (uppermost-left) as it is "outlined." And, of course, nothing I type has been entered.
1P_Evon1Password Team
Thank you for your reply. How much time elapses before the issue arises after you open Safari?
I've put together a brief video showcasing this behaviour on my end. Please let me know if your experience differs from what is presented in the video. -> https://share.cleanshot.com/lXQLkkZy.
-Evon
This behavior is easily reproducible: How? Note that focus is correctly in the "Search" box the FIRST TIME after clicking on the extension after a clean (fresh, first time) start of Safari. It is every time thereafter that the focus is on the "All Accounts" box (and not the "Search 1Password" box as it should be.). I reported this months ago....
Safari, 1 Password extension: The first time using 1Password extension after loading Safari focus is in "Search 1Password" box (that is correct). But every time thereafter focus is in "All Accounts" box, thus requiring a Tab press (or right arrow) to get to "Search" box. Used to work correctly in Safari extension, but hasn't for some time. Tested in Google Chrome and focus works correctly. Any idea when this will be corrected back the way it was?
- 1P_Evon
Hello, NomadUK. Thank you for reaching out.
I have done some testing on my end but haven't been able to reproduce the same behaviour. The search field focused after activating 1Password for Safari's pop-over.
So that I can take a closer look at the issue you are experiencing, I would like to request that you send us some information to mailto:support+forum@1Password.com. With your email, please include the following:
- A link to this thread: https://1password.community/discussion/148536
- Your forum username: NomadUK
- A video recording of the issue. Please do not share any sensitive information in the video. https://support.apple.com/en-ca/guide/quicktime-player/qtp97b08e666/mac.
Please do not post your video to the forum. You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and ensure it has reached the right place. Thank you!
-Evon
