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r3r344r4's avatar
r3r344r4
Frequent Contributor
2 years ago

1Password 8 doesn't sync lock status with desktop app reliably

Since I'm not able to reply to https://1password.community/discussion/145062/1password-8-doesnt-seem-to-sync-lock-status-between-desktop-browser#latest, creating a new post. I found a reproduction...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

r3r344r4

Thank you for reply. Without a console log I can't 100% confirm that you're running into the known issue that I'm thinking of but your symptoms are a perfect match so I'm almost completely certain.

If you turn off app integration inside of the browser extension's settings page then you'll be able to avoid the issue but you'll lose the ability to unlock 1Password for Safari using biometrics and you'll need to unlock the desktop app, and 1Password in different profiles, separately:

  1. Open Safari.
  2. Right-click on the 1Password icon in the toolbar and click Settings.
  3. Turn off "Integration this extension with the 1Password desktop app."
  4. Repeat steps 2 and 3 in all Safari profiles.

I know that this isn't a convenient workaround but I'm mentioning it in case it helps until a permanent fix is released.

-Dave