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classz
4 years agoOccasional Contributor
1Password 8 Freezes Chrome when unlocking
This happens sometimes, but it's very very annoying (Chrome freezes entirely for 5-10 seconds):
Chrome v105.0.5195.125
Extension v2.3.8
MacOS v12.5.1
1Password8 - 8.9.4
1Password Version: 8.9.4
Extension Version: 2.3.8
OS Version: MacOS v12.5.1
Browser:_ Chrome
46 Replies
- Anonymous
+1 Still experiencing that issue in Chrome ~107 on my Apple M1 Max with 32gb RAM
- Anonymous
I am exactly having the same issue on a 2019 iMac with i9 processor, 40GB Ram and dedicated Radeon graphics card. It is very annoying and needs to be fixed asap - else as some others have mentioned, will break my heart but 1Password will start losing customers to competitors!
- Anonymous
Any update here? It's been a known issue for nearly 2 months, beyond frustrating.
- Anonymous
I've been experiencing this too. It's constantly a nightmare. Happens to me multiple times a day where I'm waiting 3-5 minutes and it freezes all instances of my browser (Brave). What's the ETA on a fix for this?
I'm using the latest version of the browser plugin (not the Legacy or the Beta) and I have the latest 1Password 8 Desktop app installed as well.
- Anonymous
similar as drewe20001 . i have downgraded to 1Password 7 for a week now. (and everything is back to normal)
thanks 1P_Dave . do keep us update once its fixed.
(will check back in a month)
- Anonymous
1P_Dave thank you. I switched to Canary for the last couple days and can confirm the problem seems to be solved. Not one freezes appears in my testing.
- drewe20001Occasional Contributor
I have downgraded to 1Password 7, and although I'll keep my eye on version 8 for improvements, I'm exploring competitors at this point.
Edit: which breaks my heart. 1Password has been my "ride or die" for years.
- Anonymous
This is unacceptable. Being a developer I fully understand how it works and you should have rolled back the versions months ago. It's not a minor issue you can hope to solve some day, it's absolutely broken product for a significant portion of paying users.
- 1P_Dave
Moderator
@BBrenner13, @heyman, @ghindle, classz, @dszczyt, and @nickkk
Our developers are still investigating this issue and I'm sorry for the inconvenience that it is causing. It appears that the nightly "Canary" version of Chrome no longer runs into this issue based on some of the testing that our team has been doing. We're continuing to look into this.
Thank you again for your patience, while I'm not able to provide any sort of forecast as to when we'll be able to resolve this issue, I can tell you that we're aware that it's something in need of fixing. I hope you can understand.
-Dave