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Anonymous's avatar
Anonymous
3 years ago

1Password 8 freezes when unlocking through the Chrome browser extension

The 1P 8 extension was doing great until the latest update. Now, unlocking through the Chrome extension freezes my computer completely for ~5-10 seconds. Is this a known issue? 1Password Versi...
browser extension
Anonymous's avatar
Anonymous
3 years ago

@Joy_1P -- the issue is only when 1password is locked and now frequently freezes the browser for over 5 minutes. If this is a Chromium bug related to keyboard shortcuts, it's surprising that the same shortcut work without issue when 1password is already unlocked. Does that not suggest that there is something that could be done in the 1password app to avoid triggering the bug? 1pw is typically a great product, but is entirely unusable when one keystroke can freeze your browser for 5-10 minutes.

I won't bore you with the full 7 minute video of a spinning beach ball:

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8 freezes when unlocking through the Chrome browser extension","id":"message:48737","revisionNum":1,"repliesCount":41,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:48737"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:48737"},"body@stripHtml({\"truncateLength\":200})":" The 1P 8 extension was doing great until the latest update. Now, unlocking through the Chrome extension freezes my computer completely for ~5-10 seconds. Is this a known issue? \n\n \n\n 1Password Versi...","body@stringLength":"352","rawBody":"

The 1P 8 extension was doing great until the latest update. Now, unlocking through the Chrome extension freezes my computer completely for ~5-10 seconds. Is this a known issue?

\n\n
\n\n

1Password Version: 1Password for Mac 8.8.0
\nExtension Version: 2.3.7
\nOS Version: macOS 12.5
\nBrowser:_ Chrome

\n","kudosSumWeight":0,"postTime":"2022-08-12T15:28:38.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:48737_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2123},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

The 1P 8 extension was doing great until the latest update. Now, unlocking through the Chrome extension freezes my computer completely for ~5-10 seconds. Is this a known issue?

\n\n
\n\n

1Password Version: 1Password for Mac 8.8.0
\nExtension Version: 2.3.7
\nOS Version: macOS 12.5
\nBrowser:_ Chrome

"},"Conversation:conversation:48737":{"__typename":"Conversation","id":"conversation:48737","solved":false,"topic":{"__ref":"ForumTopicMessage:message:48737"},"lastPostingActivityTime":"2022-12-10T23:10:34.000-08:00","lastPostTime":"2022-12-10T23:10:34.000-08:00","unreadReplyCount":41,"isSubscribed":false},"ModerationData:moderation_data:48737":{"__typename":"ModerationData","id":"moderation_data:48737","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:48737_1":{"__typename":"Revision","id":"revision:48737_1","lastEditTime":"2022-08-12T15:28:38.000-07:00"},"ForumReplyMessage:message:48777":{"__typename":"ForumReplyMessage","id":"message:48777","conversation":{"__ref":"Conversation:conversation:48737"},"author":{"__ref":"User:user:-1"},"revisionNum":1,"uid":48777,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1Password 8 freezes when unlocking through the Chrome browser extension","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:48777"},"parent":{"__ref":"ForumTopicMessage:message:48737"},"body":"

@Joy_1P -- the issue is only when 1password is locked and now frequently freezes the browser for over 5 minutes. If this is a Chromium bug related to keyboard shortcuts, it's surprising that the same shortcut work without issue when 1password is already unlocked. Does that not suggest that there is something that could be done in the 1password app to avoid triggering the bug? 1pw is typically a great product, but is entirely unusable when one keystroke can freeze your browser for 5-10 minutes.

\n\n

I won't bore you with the full 7 minute video of a spinning beach ball:

\n\n

\"\"

","body@stringLength":"682","rawBody":"

@Joy_1P -- the issue is only when 1password is locked and now frequently freezes the browser for over 5 minutes. If this is a Chromium bug related to keyboard shortcuts, it's surprising that the same shortcut work without issue when 1password is already unlocked. Does that not suggest that there is something that could be done in the 1password app to avoid triggering the bug? 1pw is typically a great product, but is entirely unusable when one keystroke can freeze your browser for 5-10 minutes.

\n\n

I won't bore you with the full 7 minute video of a spinning beach ball:

\n\n

\"\"

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