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Former Member's avatar
Former Member
3 years ago

1Password 8 freezes when unlocking through the Chrome browser extension

The 1P 8 extension was doing great until the latest update. Now, unlocking through the Chrome extension freezes my computer completely for ~5-10 seconds. Is this a known issue? 1Password Versi...
browser extension
Former Member's avatar
Former Member
3 years ago

@cmac Let's take a closer look at 1Password in your browser to confirm what is going on. At this time, I'd like you to reproduce the issue and send over the following:

  • The extension console log: https://support.1password.com/cs/extension-console-log/
  • A diagnostics report: https://support.1password.com/diagnostics/

Attach the logs and diagnostics to an email message addressed to mailto:support+forum@1password.com.

With your email please include:
* A link to this thread: https://1password.community/discussion/comment/667204#Comment_667204
* Your forum username: cmac

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!