1Password 8 freezes when unlocking through the Chrome browser extension
The 1P 8 extension was doing great until the latest update. Now, unlocking through the Chrome extension freezes my computer completely for ~5-10 seconds. Is this a known issue?
1Password Version: 1Password for Mac 8.8.0 Extension Version: 2.3.7 OS Version: macOS 12.5
Browser:_ Chrome
not sure if is the same issue as https://1password.community/discussion/comment/659725
if is the same, downgrade to 1Password 7 seem to get rid of the issue, not ideal. but it works š¤·āāļø. (#workaround)
on the side note, we would appreciate if this get prioritise and fix in 1Password 8. going backwards is never ideal
What a great thread. One "have you tried turning it off and on again" answer from the support, tons of bug reports, really why bother, 1P. You had been a really great product years ago, with every new major release it shows absolute lack of connection with your users. Terrible UI changes, CSS trickery no one asked for, broken integration between browser and system, and now this.
It's already months since the issue started, this issue makes 1P completely unusable. And not only 1P but even the browser itself, so basically you're sabotaging work and wasting thousands of hours of people's lives.
It's not a 3 seconds delay, it's 2 minute delays on every single attempt to use 1P consuming 100% cpu. The service is paid for and you're delivering zero promised value.
Mine also hangs for a minute or more, really depends how long chrome has been open. It seems to get exponentially worse as chrome and my Mac stay online. Usually works pretty flawlessly for a couple of days when I reboot the computer. Not ideal or really usable in that way though.
1Password for Mac 8.9.8 (80908009)
Chrome Extension: 2.4.1
MacOS: 12.6
Chrome: Version 106.0.5249.119 (Official Build) (x86_64)
Just upgraded to 1Password 8 and the Brave/Chrome extension is constantly freezing when I'm attempting to login, really disruptive and constantly happening throughout the day.
1Password for Mac 8.9.8 (80908009)
Chrome Extension: 2.4.1
MacOs: 12.6 (21G115)
Brave: Version 1.45.118 Chromium: 107.0.5304.91 (Official Build) (x86_64)
lmao checking my Chrome version to log the above comment triggered an update check and now I have to restart Chrome again because of the Chrome code signing bug.
A good 20 minutes I've lost here. Get it together y'all.
+1, been going on for weeks and just happened again. Only this time Chrome completely froze when I tried to autofill a login and I had force quit it after about 10 minutes. 1P beachballed for ~5 seconds after restarting Chrome, but then worked normally.
MacOS 12.6
1Password for Mac 8.9.8 (80908009)
Chrome 107.0.5304.87 (Official Build) (x86_64)
Chrome Extension: 2.5.0
Same issue here and I'm getting really tired of it. Mine hangs up the system even longer than what many of you are sharing. Mine can sometimes lock everything up for over a minute.
1Password for Mac 8.9.8 (80908009)
Chrome Extension: 2.4.1
MacOS: 12.6
Chrome: Version 107.0.5304.87 (Official Build) (arm64)
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The 1P 8 extension was doing great until the latest update. Now, unlocking through the Chrome extension freezes my computer completely for ~5-10 seconds. Is this a known issue?
\n\n\n\n
1Password Version: 1Password for Mac 8.8.0 \nExtension Version: 2.3.7 \nOS Version: macOS 12.5 \nBrowser:_ Chrome
","body@stringLength":"352","rawBody":"
The 1P 8 extension was doing great until the latest update. Now, unlocking through the Chrome extension freezes my computer completely for ~5-10 seconds. Is this a known issue?
\n\n\n\n
1Password Version: 1Password for Mac 8.8.0 \nExtension Version: 2.3.7 \nOS Version: macOS 12.5 \nBrowser:_ Chrome
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Now, unlocking through the Chrome extension freezes my computer completely for ~5-10 seconds. Is this a known issue? \n\n \n\n 1Password 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8 freezes when unlocking through the Chrome browser extension","moderationData":{"__ref":"ModerationData:moderation_data:48768"},"body":"
One more voice in the crowd - this is regularly disrupting my work
\n\n
1Password for Mac 8.9.8 (80908009) \nChrome Extension: 2.4.3 \nMacOS: 12.6.1 (21G217) \nChrome: Version 107.0.5304.110 (Official Build) (x86_64)
\n\n
MacBook Pro (16-inch, 2019)
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not sure if is the same issue as https://1password.community/discussion/comment/659725 \nif is the same, downgrade to 1Password 7 seem to get rid of the issue, not ideal. but it works š¤·āāļø. (#workaround)
\n\n
on the side note, we would appreciate if this get prioritise and fix in 1Password 8. going backwards is never ideal
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Same issue. Autofill freezes Chrome, I and have to restart the browser.
\n\n
1Password for Mac 8.9.8 (80908009) \nChrome Extension: 2.4.3 \nMacOS: 12.2.1 \nChrome: Version 107.0.5304.87
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What a great thread. One \"have you tried turning it off and on again\" answer from the support, tons of bug reports, really why bother, 1P. You had been a really great product years ago, with every new major release it shows absolute lack of connection with your users. Terrible UI changes, CSS trickery no one asked for, broken integration between browser and system, and now this.
\n\n
It's already months since the issue started, this issue makes 1P completely unusable. And not only 1P but even the browser itself, so basically you're sabotaging work and wasting thousands of hours of people's lives.
\n\n
It's not a 3 seconds delay, it's 2 minute delays on every single attempt to use 1P consuming 100% cpu. The service is paid for and you're delivering zero promised value.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-11-15T06:03:10.000-08:00","lastPublishTime":"2022-11-15T06:03:10.000-08:00","metrics":{"__typename":"MessageMetrics","views":2},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:48764":{"__typename":"ModerationData","id":"moderation_data:48764","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:48764":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:48764","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:48737/message:48764","revisionNum":1,"uid":48764,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:48737"},"conversation":{"__ref":"Conversation:conversation:48737"},"subject":"Re: 1Password 8 freezes when unlocking through the Chrome browser extension","moderationData":{"__ref":"ModerationData:moderation_data:48764"},"body":"
Mine also hangs for a minute or more, really depends how long chrome has been open. It seems to get exponentially worse as chrome and my Mac stay online. Usually works pretty flawlessly for a couple of days when I reboot the computer. Not ideal or really usable in that way though.
\n\n
1Password for Mac 8.9.8 (80908009) \nChrome Extension: 2.4.1 \nMacOS: 12.6 \nChrome: Version 106.0.5249.119 (Official Build) (x86_64)
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Just upgraded to 1Password 8 and the Brave/Chrome extension is constantly freezing when I'm attempting to login, really disruptive and constantly happening throughout the day.
\n\n
1Password for Mac 8.9.8 (80908009) \nChrome Extension: 2.4.1 \nMacOs: 12.6 (21G115) \nBrave: Version 1.45.118 Chromium: 107.0.5304.91 (Official Build) (x86_64)
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Same issue for me
\n\n
1Password for Mac 8.9.8 (80908009) \nChrome Extension: 2.4.1 \nMacOS: 13.0 (22A380) \nChrome: Version 107.0.5304.87 (Official Build) (arm64)
\n\n
Macbook Pro M1 Pro
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lmao checking my Chrome version to log the above comment triggered an update check and now I have to restart Chrome again because of the Chrome code signing bug.
\n\n
A good 20 minutes I've lost here. Get it together y'all.
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+1, been going on for weeks and just happened again. Only this time Chrome completely froze when I tried to autofill a login and I had force quit it after about 10 minutes. 1P beachballed for ~5 seconds after restarting Chrome, but then worked normally.
\n\n
MacOS 12.6 \n1Password for Mac 8.9.8 (80908009) \nChrome 107.0.5304.87 (Official Build) (x86_64) \nChrome Extension: 2.5.0
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Same issue here and I'm getting really tired of it. Mine hangs up the system even longer than what many of you are sharing. Mine can sometimes lock everything up for over a minute.
\n\n
1Password for Mac 8.9.8 (80908009) \nChrome Extension: 2.4.1 \nMacOS: 12.6 \nChrome: Version 107.0.5304.87 (Official Build) (arm64)
\n\n
MacBook Pro (M1 Max, 2021)
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