Ever since 1Password 8 came out of beta, every update causes the app to start randomly stealing focus. For example, if I'm working one window and then click into Chrome, 1Password will pop up on top. It's very disruptive and distracting. Quitting the app does not fix it, as I will still see 1Password stealing focus, there is just no window. It seems to usually be fixed by Force Quitting 1Password, but the next time it updates it starts happening again. I also noticed that even though I changed 1Password to use the Production update channel several updates ago, it still says I'm on BETA (80800094). 1Password Version: 8.8.0 Extension Version: 2.3.4 OS Version: macOS 12.3.1 (Silicon)

Not meaning to hijack this thread, but +1 on 1Password randomly (and repeatedly) stealing focus for me on Mac.

Yes - and no update from 1Password since a long long time... It's sooo annoying!

I thought I had it fixed but 8.10.9 keeps popping and coming to front focus at random times, often multiple times per minute. Makes working, and especially typing impossible. This is with Safari 16.6 (extension 2.14.1) and Firefox 116.0.3 (extension 2.13.0). I may have to delete 1Password extensions from all my browsers in order to get anything done. MacOS 13.5 (M1) so everything is up to date and it still keeps occurring.

@bkonicek87 Another https://1password.community/discussion/comment/637069/#Comment_637069 about this.

Just skimmed through that thread and I don't believe it's related. My issue isn't that update prompts are stealing focus, it's that after 1Password installs an update and restarts, the 1Password UI continues to pop up in front of windows of other applications I'm working in.

1Password 8 keeps stealing focus on Mac

93 Replies

smilerish
New Contributor
14 days ago
I know this is an old thread, but I'm having this problem now as well. It reoccurs intermittently. So far, I've been unable to identify the cause, but usually a restart will fix it.
To be more specific about the problem:
1Password quick access is running and showing in the menu bar. I have the 1Password extension install in my browser (Arc, which is Chrome based). What happens when I switch focus back to Arc is that the 1Password app launches and steals focus from Arc. However, it doesn't open a window (at least not on top) - 1Password is in the background, but it has focus, so typing doesn't have the expected effect in Arc.
I assume that this is somehow related to the connection between the 1Password browser extension and the desktop app, but there are no notification or errors to tell me what the problem is, and everything (quick access, desktop app, and the browser extension) is otherwise functioning correctly.
- TacoMeatFromHell
  New Contributor
  12 days ago
  Came here because of the exact same problem. I thought it was my doing because I have my 1Password running on Sequoia 15.6.1 on an old MBP9,2 Ivy Bridge (thanks OpenCore Legacy Patcher!!) and it started this exact behavior a couple days ago. Using this thread and another here is how I fixed it (with thanks to Anonymous below, and 1P_Dave in this thread: https://www.1password.community/discussions/1password/1password-browser-helper-wont-quit/27335/replies/27336)
  Open and unlock the 1Password application.
  Click on 1Password next to the Apple logo in the menu bar.
  Click on Settings.
  Click on Browser.
  Turn off "Connect with 1Password in the browser".
  Close and Quit the 1Password application
  Open the "Activity Monitor" utility and kill any lingering processes related to "1Password"
  Make sure the process "1Password Browser Helper" isn't running (it can't be killed or Force Quit), if it is go back to step 1 and try again.
  Open 1Password and check for updates using Check for Updates... in the 1Password menu
  Click on Settings in the 1Password menu again
  Click on Browser.
  Re-check the checkbox for "Connect with 1Password in the browser"
  
  Hopefully it works for you too.
Former Member
3 years ago
I thought I had it fixed but 8.10.9 keeps popping and coming to front focus at random times, often multiple times per minute. Makes working, and especially typing impossible. This is with Safari 16.6 (extension 2.14.1) and Firefox 116.0.3 (extension 2.13.0). I may have to delete 1Password extensions from all my browsers in order to get anything done. MacOS 13.5 (M1) so everything is up to date and it still keeps occurring.
steph_giles
1Password Team
3 years ago
Thanks @LeftHalf, let us know if there's anything else we can help with.
Former Member
3 years ago
REPLY. Sorry !! Could only save as .TXT File and would not upload. Part 2 to follow !!

[Warning] 22:42:30.881670 console messages are not shown.
[Info] 22:29:30.342📤 Sending message to native core <438847695> (background.js, line 2)
[Warning] 22:29:40.342⏳ Timeout waiting for response to from native core <438847695> (background.js, line 2)
[Info] 22:30:08.808💫 Looking for desktop app com.1password.1password (background.js, line 2)
[Info] 22:30:08.808📤 Sending message to native core <2116704853> (background.js, line 2)
[Warning] 22:30:18.810⏳ Timeout waiting for response to from native core <2116704853> (background.js, line 2)
[Info] 22:30:39.828💫 Looking for desktop app com.1password.1password (background.js, line 2)
[Info] 22:30:39.828📤 Sending message to native core <192156
Alvin_L_1P
1Password Team
3 years ago
Hey @LeftHalf :

Thank you so much for the update. I'm glad to hear that removing 1Password 6 resolved the issue. 🙂

Alvin
Former Member
3 years ago
SOLVED PROBLEM BY SIMPLY DELETING OLDER VERSION 6 WHICH WAS CAUSING ALL THE PROBLEMS. THANKS ALL
Former Member
3 years ago
REPLY. Sorry !! Could only save as .TXT File and would not upload. Part 2 to follow !!

[Warning] 22:42:30.881670 console messages are not shown.
[Info] 22:29:30.342📤 Sending message to native core <438847695> (background.js, line 2)
[Warning] 22:29:40.342⏳ Timeout waiting for response to from native core <438847695> (background.js, line 2)
[Info] 22:30:08.808💫 Looking for desktop app com.1password.1password (background.js, line 2)
[Info] 22:30:08.808📤 Sending message to native core <2116704853> (background.js, line 2)
[Warning] 22:30:18.810⏳ Timeout waiting for response to from native core <2116704853> (background.js, line 2)
[Info] 22:30:39.828💫 Looking for desktop app com.1password.1password (background.js, line 2)
[Info] 22:30:39.828📤 Sending message to native core <192156
Former Member
3 years ago
PS. Have also now sent a diagnostic Report. [ Version 6 keeps loading !!] Thanks
steph_giles
1Password Team
3 years ago
Hey @danshier, @LeftHalf,

I'm sorry for the trouble, if the workarounds shared above don't help can you please send over the following so we can investigate further:

Save a console log for 1Password in your browser

How to send a 1Password diagnostics report

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread. Thank you!
Former Member
3 years ago
1Password now jumps to front of screen on my Mac at all times. Really annoying. Think started happening after latest update to operating system on my Mac. Ventura 13.4 Any suggestions ? Thanks

1Password Version: 6.8.9
Extension Version: Not Provided
OS Version: MacOS 13.4
Browser:_ Safari