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Forum Discussion
lamsquat
2 years agoNew Contributor
1Password 8 UI slow / freezes
I have been encountering UI freezes or very bad responsiveness in the 1P UI. This applies to the main app as well as Quick Acesss and browser addons. This has been going on basically since the migrat...
Kester_D_1P
1Password Team
2 years agoHi lamsquat and nutjob4life - I'm sorry to hear about the trouble that you're both having. The development team have been investigating reports of some performance issues in the latest version or two of 1Password for Mac. Pending a fix, this recent issue can be solved for most users by fully re-installing 1Password for Mac, including the supporting folders.
That being said, it sounds like both of you have been experiencing these issues too long for them to be related to the other more recent reports. It could well be that environmental factors are at play here.
I'd like to ask each of you to generate a diagnostics report from 1Password for Mac and to attach this to an email addressed tosupport+forum@1password.com
.
☞ How to send a 1Password diagnostics report
With your email please include:
- A link to this thread:
https://1password.community/discussion/146287/1password-8-ui-slow-freezes
- Your forum username.
You'll receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here and a member of the team will be back in touch shortly.
Looking forward to helping further. 🙂