1Password 8. Why does it keep popping up to the foreground every time I click on something?

I just updated last weekend and am seeing the foregrounding behavior on MacOS 11.7.1 and 1Password for Mac 8.9.8 (80908009). (A newer version of MacOS is not available for my hardware.)

Thanks for the update, @jacoblyles, I'm glad to hear it! If you do notice it again, feel free to send over that diagnostic report and we can take a look. 🙂

I'm on 1Password for Mac 8.9.9 (80909006) now. This seems to not be happening anymore.

@jacoblyles

I'm sorry to hear that 1Password is randomly jumping to the foreground. Can you try restarting your Mac to see if that resolves the issue for you? If it doesn't then I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/130754/1password-8-why-does-it-keep-popping-up-to-the-foreground-every-time-i-click-on-something#latest
• Your forum username: jacoblyles
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

The report will be in zip format. Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

I am also having the "jumps to forefront" issue with the Desktop app. Essentially the app is continually asking to unlock (although I think I'm not doing anything to trigger that).

1Password for Mac 8.9.4
80904044, on PRODUCTION channel

1Password for Safari 2.3.7 on both Safari and Chrome

@bitonio

Interesting. I have not personally seen this behavior. So thanks for sharing what worked for you. Maybe it will help others too.

jdiv726

The only thing I noticed is I am using 12.4 along with Safari 2.3.6. Oh I am also on our nightly. Out of curiosity on my part can you check for updates to 1Password for Safari? Does that help? If things are working for you that's great. it has been a few days since we last heard from you.

I was able to reproduce the issue.

It happens with 2 1Password paid accounts, 1 vault in each.
When one account/vault is unlocked but not to other, I use the drop down selector (top left), select the account locked (with the corresponding icon) and unlock the 2nd account. From there, 1Password UI dissapear in the background upon any click I can do. The click is not account for like copy a password/OTP doesn't actually copy, it does nothing.

1Password for Mac 8.7.3
80703002, on PRODUCTION channel

Work around: quit 1Password app and run it again.

Hi Peter. Yes, it is the desktop app window that keeps jumping to the front. I'm not sure what would be triggering it. I only have 8 on one computer right now so it's not earth-shattering. Just really annoying.

Hi,

I have the same problem here on the 2 different MacBookPro, one i7-2019, one in M1Pro.
My only work around is to quit 1Password and relaunch it.
It happens at least once a day.

Next Time it happens I'll record the screen.

Hi jdiv726, thank you for raising this issue. This certainly doesn't sound like what I'd expect, and I'll be happy to learn more about it so we can help.

You mentioned:

Literally every page I go to the 1Pword 8 main window jumps to the front.

To make sure I understand correctly: is this the 1Password 8 for Mac app (the full desktop app), or is it the browser extension (the 1Password icon in your browser's toolbar) that jumps to the front of your screen?

Whatever the case, we of course want you to be able to invoke 1Password when you need it and have it stay out of the way when you don't. Thanks again for letting us know about this - I'll look forward to your reply.