1Password TeamHey @mblackshaw,
I'm sorry for the trouble.
Can you also follow the above steps to send over a console log and diagnostics report so we can take a look?
Thank you!
Hi,
\n\nI'm running and M1 MacBook Pro with 1password 8. 1Password will not open from Safari with either the icon in the Safari Toolbar or a web site login prompt. It will open with shift-command-space, with the Desktop Menu bar or launch from the Applications folder.
\n\nI've followed suggestions on 1Password Community Support to drag 1password.app to the trash, empty the trash and reboot. Also removed the Safari extension. It's still won't open.
\n\nThanks for helping,
\nTim
1Password Version: 8.9.13 (80913040)
\nExtension Version: 2.5.1
\nOS Version: MacOs 13.1
\nBrowser:_ Safari
Hi,
\n\nI'm running and M1 MacBook Pro with 1password 8. 1Password will not open from Safari with either the icon in the Safari Toolbar or a web site login prompt. It will open with shift-command-space, with the Desktop Menu bar or launch from the Applications folder.
\n\nI've followed suggestions on 1Password Community Support to drag 1password.app to the trash, empty the trash and reboot. Also removed the Safari extension. It's still won't open.
\n\nThanks for helping,
\nTim
1Password Version: 8.9.13 (80913040)
\nExtension Version: 2.5.1
\nOS Version: MacOs 13.1
\nBrowser:_ Safari
Hey @mblackshaw,
\n\nI'm sorry for the trouble.
\n\nCan you also follow the above steps to send over a console log and diagnostics report so we can take a look?
\n\nThank you!
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\n\nI'm sorry for the trouble.
\n\nCan you also follow the above steps to send over a console log and diagnostics report so we can take a look?
\n\nThank you!
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