Forum Discussion

Former Member's avatar
Former Member
4 years ago

1Password always tries to autofill one-time code with username on Chase.com

On https://secure05a.chase.com/web/auth/#/logon/recognizeUser/provideAuthenticationCode, 1Password always attempts to fill in the one-time code field with my username. I assume you can fix this? (Sorry, wasn't sure where to submit this!)


1Password Version: 1Password for Mac 8.7.0
Extension Version: Not Provided
OS Version: macOS Monterey 12.3 (21E230)

5 Replies

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team

    Hey @"Chris Messina":

    While I can't speak personally to this exact situation, I can bring it up and see if we can improve our documentation for migrating from Chrome's password manager to 1Password. 😁

    Jack

  • Former Member's avatar
    Former Member

    Actually — I discovered something problematic/troubling...! When I deleted these entries in Chrome — they kept coming back!! I couldn't figure out what the heck was going on... it turns out I needed to visit Google Password Manager on the web and delete them from there to get them to stop syncing to my browser!

    Have you guys seen that before? Seems like a security issue, if not merely an annoyance...!

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team

    Hey @"Chris Messina":

    Happens to the best of us. Glad you were able to get it sorted out! 😁

    Jack

  • Former Member's avatar
    Former Member

    🤦🏻‍♂️

    My bad — I'd saved my account info into Chrome but thought 1Password was autofilling this field.

    Deleting these entries fixed the issue! Carry on!

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team

    Hey @"Chris Messina":

    Thanks for reporting this. Neither myself or a colleague of mine were able to replicate this with our Chase accounts. Just as a test, can you try creating a new Login like so?

    Include just your Chase username, password, and the URL to fill in. Navigate to that page again and try filling using your new test Login. Let me know how that goes!

    Jack