Forum Discussion

FuchsVonAnzing's avatar
FuchsVonAnzing
New Contributor
1 month ago

OTP Login not recognized

Probably since the change, that disabled the inline 1PW feature, an App (Homemanager) that requires an OTP isn’t providing any means to open 1PW to fill that code. 

I hope that 1PW will soon solve this major impact with support from Apple. 
Franz

ios

5 Replies

  • 1P_Gem's avatar
    1P_Gem
    Icon for Moderator rankModerator
    28 days ago

    Hi FuchsVonAnzing​, thanks for taking the time to report this!

    Could you answer the questions below for me: 

    • Did this used to work normally prior to the recent update?
    • Are you running into this issue across all apps that require 2FA, or is it only with this particular app?
    • Are you able to manually copy the OTP from 1Password and paste it into the app as a workaround in the meantime?

     

    Looking forward to hearing from you.

    • FuchsVonAnzing's avatar
      FuchsVonAnzing
      New Contributor
      28 days ago

      Yes it worked previously. 

      just found that PayPal doesn’t offer a 2FA integration as well:

      Yes copy and paste can be used. 

      • 1P_Gem's avatar
        1P_Gem
        Icon for Moderator rankModerator
        27 days ago

        Hi FuchsVonAnzing​, thanks for getting back to me with this additional information!

        I'd like to have our support team investigate this further. Could you email in to support@1password.com with a link to this thread, and your forum username?

        You'll receive a reply with a support ID number. Please post that number here. Thanks!