Forum Discussion

tvandinter's avatar
tvandinter
Occasional Contributor
2 years ago

1Password Android app unusable on ChromeOS

I used to use the Android 1Password app on ChromeOS via the Android subsystem and it worked fine. Recently it was having some issues (starting it would just produce a black window), so I tried removi...
android
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
2 years ago

Hello again, tvandinter!

So that the team can take a closer look at the issue you are experiencing, I request that you send us some information to mailto:support+forum@1Password.com.

With your email, please include the following:

  • A link to this thread: https://1password.community/discussion/146573
  • Your forum username: tvandinter
  • A screen recording of the issue. Please do not share any sensitive information in the screen recording: https://support.google.com/chromebook/answer/10474268?hl=en#:%7E:text=Record%20your%20screen-,Press%20Shift%20%2B%20Ctrl%20%2B%20Show%20windows%20.,Record%20the%20full%20screen%20.

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

I look forward to hearing from you.

-Evon