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Forum Discussion
tvandinter
2 years agoOccasional Contributor
1Password Android app unusable on ChromeOS
I used to use the Android 1Password app on ChromeOS via the Android subsystem and it worked fine. Recently it was having some issues (starting it would just produce a black window), so I tried removi...
1P_Evon
1Password Team
2 years agoHello again, tvandinter!
So that the team can take a closer look at the issue you are experiencing, I request that you send us some information to mailto:support+forum@1Password.com.
With your email, please include the following:
- A link to this thread: https://1password.community/discussion/146573
- Your forum username: tvandinter
- A screen recording of the issue. Please do not share any sensitive information in the screen recording: https://support.google.com/chromebook/answer/10474268?hl=en#:%7E:text=Record%20your%20screen-,Press%20Shift%20%2B%20Ctrl%20%2B%20Show%20windows%20.,Record%20the%20full%20screen%20.
After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.
I look forward to hearing from you.
-Evon