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Forum Discussion
1Password browser add-on won’t expand in field
Hi there! I’m having an issue on iPadOS in the Safari extension, where I click the 1Password icon on a login field and it won’t expand. I am logged into the extension, and when I click the icon in th...
1P_Dave
Moderator
ModeratorHello @"B"! 👋
I'm sorry that the filling menu is sometimes not working on your iPad. I'm not seeing the same issue on my own iPad and I'd like to investigate this further. The next time that the issue occurs, I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/146654/1password-browser-add-on-won-t-expand-in-field#latest
- Your forum username:
_B_ - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
