Forum Discussion

_pk's avatar
_pk
New Contributor
2 years ago

1Password Browser Extension in Edge No Longer Integrates with Windows 10 1Password Desktop App

The integration between the desktop app and the browser extension is no longer working. When I check the box in the 1Password extension settings to Integrate this extension with the 1Password deskto...
browser extension
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
2 years ago

Hello _pk, thank you for writing in. I'm sorry about the problem you're bumping into with 1Password.

It sounds like a communication issue between 1Password in the browser and the 1Password desktop app.

So that I can take a closer look at the issue you’re experiencing, I’d like to request that you send us some information to mailto:support+forum@1Password.com.

With your email please include:

  • A link to this thread: https://1password.community/discussion/145660
  • Your forum username: _pk
  • A diagnostics report and a console log:
  • First, please recreate the issue you're experiencing.
  • Then save a console log for 1Password in the browser using the steps here -> https://support.1password.com/cs/extension-console-log/
  • Lastly, generate a diagnostic report from the 1Password app (desktop app) using the steps here -> https://support.1password.com/diagnostics/
  • Attach both files to your email.

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

I look forward to assisting you further.

-Evon