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Forum Discussion
JFK
2 years agoNew Contributor
1Password Browser extension Touch ID not working
Hello, It seems that the 1Password extension for Safari stopped allowing the use of Touch ID to log in to 1password. It is frustrating because everyone I need to open the browser extension in Safari ...
kevin_li
1Password Team
2 years agoI'm sorry to hear the trouble you had with 1Password in Chrome. The connection issue happened to Safari should not occur in Chrome. Therefore, I'd like to ask you to send in some diagnostics to our support so we can take a closer look at things:
Then, email us with the diagnostics at:
support+forum@1Password.com
With your email, let's include:
- A link to this thread: https://1password.community/discussion/comment/717014/#Comment_717014
- Your forum username: JFK
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!