Forum Discussion

foursc's avatar
foursc
New Contributor
2 months ago

1Password Chrome asks for password every time

My Chrome extension keeps asking me to input my 1password password each site I want to use it in, even though I have these settings: Also, each time it pops up, I am asked both for the 1password...
browser extension
discussion
foursc's avatar
foursc
New Contributor
2 months ago

Thanks, 1P_Dave​,

I did 1, 2, 3 and they are all OK. Attaching screenshots.

I recorded a screen capture video - shared here https://drive.google.com/file/d/1RyUK_p8T5inQ846Lz5h9Q6dAFtr-Pt3c/view?usp=sharing

Thanks.

 

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 months ago

    foursc​ 

    Thank you for the reply. I'd like to ask you to create and share a 1Password diagnostics report from your Windows PC:

    Send a diagnostics report (Windows)

    Attach the diagnostics to an email message addressed to support@1password.com

    With your email please include:

    • A link to this thread: https://www.1password.community/discussions/1password/1password-chrome-asks-for-password-every-time/163749
    • Your forum username: foursc


    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

    -Dave

    • foursc's avatar
      foursc
      New Contributor
      2 months ago

      Thanks.

      Here it is:

      CQM-47674-115

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator
        2 months ago

        Thank you for posting the Support ID! I see that my colleague sent you a reply via email, please continue the conversation there. 

        -Dave