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discussion
440 TopicsWhat justifies the huge subscription price increase?
Today I received an email from 1Password with the message of a price increase. Current price: €31.80 EUR / year New price: €43.80 EUR / year This is an enormous price. Can someone from 1Password honestly and without any sales pitch justify this huge price increase? After years of a loyal paying 1Password user, this really makes me look around of alternative options.Solved3.6KViews20likes111CommentsAutofill on Safari
Hi there - seems like htis may be a known issue still, but Safari on my MacBook Pro (M4Pro, 2024 model) is not filling in 1Password user/passwords when clicked. I've updated, restarted, etc. etc., but still not able to use the browser. Yes, it works on Chrome and others; however, I prefer Safari as it uses less power and memory. Anyone with a bug fix by chance?5Views0likes0CommentsSnippets going away?
I finally got around to checking out the snippets lab feature, but I can't get it to work. I created a snippet item, but it doesn't get replaced even in something like Notes that I'd expect to be well-supported. Also, the Google Docs file: https://docs.google.com/document/d/1TjWdarf3XH_0vQWpU40Gv0Jk5_Gm49LGYjRDlP6svzQ/edit that's linked from the Settings window pane as documentation has been deleted. Is this feature dying on the vine? 1Password for Mac 8.12.2 (81202037)27Views0likes1CommentETH Zürich paper concerns
Came across this study titled "Zero Knowledge (About) Encryption: A Comparative Security Analysis of Three Cloud-based Password Managers," whose study is available at https://eprint.iacr.org/2026/058.pdf Because of your secret key used in 1Password, brute forcing is made impossible. What happens, though, if some miscreant gains access to 1Password servers? From Appendix D of the study: "Disclosure. We disclosed our findings to 1Password. Their response was that they regard them as arising from already known architectural limitations. They did not request an embargo period."Solved145Views0likes4CommentsWhen I try to Log In, 1Password says that my account has been deleted
When I try to Log In, 1Password says that my account has been deleted, but I didn't delete it! It happened with all the accounts of my Family. What I suspect is that my payment method expired, but I cannot log in to renew it. How can I solve it? Please, I need a fast solution, because there are days when I cannot access my account, and it is bringing a lot of trouble! I already opened some support tickets, but nobody has answered me.55Views0likes2CommentsiOS AutoFill completely broken after the last 24hr update
Hi team, Since the most recent 1Password iOS update rolled out in the last 24 hours, AutoFill has completely stopped working on all websites. It worked perfectly yesterday. I have already checked my iOS settings and tested changing the 'Auto-Lock on Exit' settings, but nothing forces the AutoFill prompt to work. I have already emailed my iOS diagnostic report directly to support to help track this down. Can someone confirm if the engineering team is aware of this regression and if a hotfix is on the way? Thank you, George77Views2likes1CommentAutofill Sign-In Auto issue single site
Not sure if this is anything that can be fixed ever but the Sign In Automatically after Autofill fails on https://myenstarscm.enstarnaturalgas.com/ as it defaults to hitting the 'Register' button and not the 'Sign In' button. Turning that setting off allows autofill to work correctly, just without automagic sign in function.10Views0likes0CommentsFeature Request - Send me a password securely
I had a look for this feature request and couldnt see it... I would like the ability for people that dont have 1password to share passwords securely with me. Perhaps I could send them a link to an empty 1Password item which they can then update, hit save and I get the password securely in my vault. Links expire within x days, and can only be saved once. Once its saved, the link expires immediately and the person who updated it cannot access it.Solved1.5KViews7likes21Comments1Password Access after Death, Legacy Contacts
I am not planning to die anytime soon, but sometimes things happen. Beyond securing my 1Password details in an Escrow account, or with a lawyer, or in a bank lockbox, does 1Password offer any means of allowing one or more designated member of the 1Password Families account to access the 1Password account in case of the primary owner's passing? Apple now offers the ability to add one or more https://support.apple.com/en-us/102631 so that in case of your untimely demise, an Access Key and a Death Certificate allows Apple to grant the holder of both of these to get a new Apple ID that has access to your Apple ID Account. It may be something 1Password wants to consider, though I realize that reviewing Death Certificates may not be on the high list of priorities for the team! 1Password Version: Not Provided Extension Version: Not Provided OS Version: Not Provided Browser: Not Provided14KViews50likes138CommentsAccount Frozen despite active App Store subscription — urgent escalation (Support ID JAX-19591-994)
Hi 1Password team, I need urgent help. My 1Password account is still Frozen even though my App Store subscription is active, and I’ve been stuck for 3 days without a resolution. Support ID: JAX-19591-994 Facts: - App Store shows 1Password Individual Annual is ACTIVE (renews Feb 8, 2027, AED 199.99/year). - The iOS subscription screen says “You are currently subscribed”. - My 1Password account on Mac/iPhone remains Frozen and prompts me to renew on 1password.com. - I already provided all requested screenshots + Apple Order ID / transaction details to Support. Troubleshooting already tried: - Restore Purchases (iOS) - onepassword://resetSubscription - Sign out/in on iPhone and Mac This is blocking my work and I urgently need a human to review and fix the account/subscription linking.“I’m extremely frustrated because this has completely blocked my work.” Please escalate internally and link my active App Store subscription to my existing 1Password account, then unfreeze it. Thank you.31Views0likes1Comment